20/12/2012
CUSTOMER SERVICE
We also provide site survey, technical information and execute projects on turnkey basis from conceptual planning commissioning of units.
Our Customer Service Reps (CSRs) are committed to earning your business. They are courteous, friendly and patient and they deliver good customer service always with the "Golden Rule" in mind. Customers, Dealers, Manufacturers and Extended Warranty partners may call us at 050-2977603, use the REQUEST SERVICE form or email us service requests via [email protected]. You may also send your request via FAX at 04-2395466 Service requests are responded to within 4-24 hours and our in-house technical support attempt to pre-diagnose faults in an attempt to satisfy the customer in a single trip. We give our customers the option of a morning or after-noon service call within a 2-3 hour window. We also accept evening or after 5:00 pm requets whenever possible...