18/03/2026
Gartner says AI agents are reshaping supply chains. Harry Stebbings reckons enterprise will be the last to adopt them. Both are probably right.
Finance is a natural fit though. Invoice processing, three-way matching, approval routing, exception handling. Structured, rules-based work. Exactly where AI agents earn their keep fastest.
The trick is picking a starting point where trust can build. Let AI handle document capture without human input. Match POs to invoices to receipts automatically. Route only the exceptions to humans. Nobody has to hand over the keys on day one. Just start with the stuff AI already does better than manual work and go from there.