14/11/2025
𝐖𝐞’𝐫𝐞 𝐇𝐢𝐫𝐢𝐧𝐠! 𝐉𝐨𝐢𝐧 𝐭𝐡𝐞 𝐒𝐭𝐚𝐧𝐝𝐨𝐮𝐭 𝐒𝐨𝐥𝐚𝐫 𝐓𝐞𝐚𝐦‼️
🌟 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 & 𝐎𝐟𝐟𝐢𝐜𝐞 𝐌𝐚𝐧𝐚𝐠𝐞𝐫
📍 𝗙𝘂𝗹𝗹-𝗧𝗶𝗺𝗲 | 𝗢𝗻-𝗦𝗶𝘁𝗲 | 𝗧𝘂𝗴𝗴𝗲𝗿𝗮𝗵 𝗡𝗦𝗪
💰 𝗦𝗮𝗹𝗮𝗿𝘆: Negotiable (depending on experience)
𝑺𝒕𝒂𝒏𝒅𝒐𝒖𝒕 𝑺𝒐𝒍𝒂𝒓 is one of Australia’s highest-rated solar and battery companies — known for quality installs, real customer care, and a fun, supportive team culture. We’re looking for a proactive, organised, people-loving Customer Service & Office Manager to run our Tuggerah office and be the friendly voice and heartbeat of our operations.
If you love taking ownership, keeping things running smoothly, and genuinely helping people, this role is for you.
𝐀𝐛𝐨𝐮𝐭 𝐭𝐡𝐞 𝐑𝐨𝐥𝐞
You’ll often be the first point of contact for our customers when they call us, and a key part of our operations. This role blends customer service, administration, scheduling, and light operational coordination.
𝗞𝗲𝘆 𝗿𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀 𝗶𝗻𝗰𝗹𝘂𝗱𝗲:
• Answering phones, handling enquiries, and providing a warm, professional customer experience
• Managing daily office operations (opening/closing the office, supplies, organising the workspace)
• Scheduling appointments, site visits, installs, and team calendars
• Attending to customers on site if required (ideal to have your own car, otherwise we have one you can use as needed for the role)
• Supporting the quoting and sales process (no cold calling) by assisting with quotes and follow ups
• Liaising with installers, suppliers, warehouse team, and internal staff
• Updating CRM systems, preparing documents, and keeping records accurate
• Following up with customers pre- and post-install
• Helping maintain our high standards of service and communication
• Supporting management with admin tasks as needed
• Managing deliveries, stock arrivals, and job documentation coordination
• Contributing to a positive, uplifting office vibe
𝗧𝗵𝗶𝘀 𝗽𝗼𝘀𝗶𝘁𝗶𝗼𝗻 𝗶𝘀 𝗼𝗻-𝘀𝗶𝘁𝗲 𝗶𝗻 𝗼𝘂𝗿 𝗧𝘂𝗴𝗴𝗲𝗿𝗮𝗵 𝗼𝗳𝗳𝗶𝗰𝗲❟ 𝗼𝗿 𝘀𝗲𝗲𝗶𝗻𝗴 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 𝗶𝗻 𝘁𝗵𝗲𝗶𝗿 𝗵𝗼𝗺𝗲𝘀 𝗮𝗻𝗱 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀𝗲𝘀.
⭐ 𝑨𝒃𝒐𝒖𝒕 𝒀𝒐𝒖
𝗬𝗼𝘂’𝗹𝗹 𝘁𝗵𝗿𝗶𝘃𝗲 𝗶𝗻 𝘁𝗵𝗶𝘀 𝗿𝗼𝗹𝗲 𝗶𝗳 𝘆𝗼𝘂:
• Are organised, reliable, and unflappable under pressure
• Take pride in providing exceptional customer experiences
• Have strong communication skills and a friendly phone manner
• Are proactive — you see what needs to be done and do it
• Are confident with computers, CRMs, and learning new systems
• Enjoy working in a dynamic environment
• Can multitask and prioritise with ease
• Want a role where you genuinely contribute to a meaningful service (renewable energy!)
𝑩𝒐𝒏𝒖𝒔 𝒃𝒖𝒕 𝒏𝒐𝒕 𝒓𝒆𝒒𝒖𝒊𝒓𝒆𝒅:
• Experience in solar, trades, scheduling, or office management
• Administration experience in a small business environment
🎉 𝗪𝗵𝗮𝘁 𝗬𝗼𝘂’𝗹𝗹 𝗟𝗼𝘃𝗲 𝗔𝗯𝗼𝘂𝘁 𝗪𝗼𝗿𝗸𝗶𝗻𝗴 𝗪𝗶𝘁𝗵 𝗨𝘀
• A supportive, friendly team
• A company with exciting projects and progression (including our new Standout HQ!)
• Clear processes, training, and room to grow
• A meaningful industry with real environmental and community impact
• Being part of a company that truly values customer care
• Lots of opportunities to contribute and make the role your own
📩 𝐇𝐨𝐰 𝐭𝐨 𝐀𝐩𝐩𝐥𝐲
𝗦𝗲𝗻𝗱 𝘆𝗼𝘂𝗿 𝗿𝗲𝘀𝘂𝗺𝗲 + 𝗮 𝘀𝗵𝗼𝗿𝘁 𝗺𝗲𝘀𝘀𝗮𝗴𝗲 𝗮𝗯𝗼𝘂𝘁 𝘄𝗵𝘆 𝘁𝗵𝗶𝘀 𝗿𝗼𝗹𝗲 𝗶𝗻𝘁𝗲𝗿𝗲𝘀𝘁𝘀 𝘆𝗼𝘂 𝘁𝗼:
📧 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐜𝐚𝐫𝐞@𝐬𝐭𝐚𝐧𝐝𝐨𝐮𝐭𝐬𝐨𝐥𝐚𝐫.𝐜𝐨𝐦 𝐚𝐧𝐝 𝐢𝐧𝐟𝐨@𝐬𝐭𝐚𝐧𝐝𝐨𝐮𝐭𝐬𝐨𝐥𝐚𝐫.𝐜𝐨𝐦