Ergon Energy Retail

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Ergon Energy Retail We’re here to answer your questions, share handy energy info and generally have a chat! We love our communities and playing our part in helping them thrive.

At Ergon Energy Retail we’re proud to employ Queenslanders right across the state. We’re here for you, because we’re 100% Queensland owned. It’s your energy. Phone: 13 10 46
Web: ergon.com.au/retail

For outage updates, visit Ergon Energy Network at facebook.com/ergonenergy or phone 13 22 96. For life threatening emergencies call Triple Zero (000) or 13 16 70. Ergon Energy Retail acknowledges the Traditional Custodians of the land on which we live and work, and recognise their continuing connection to land, waters and community. We pay respect to Elders past and present.

𝗟𝗼𝗼𝗸𝗶𝗻𝗴 𝘁𝗼 𝘀𝗮𝘃𝗲 𝗮 𝗹𝗶𝘁𝘁𝗹𝗲 𝗺𝗼𝗿𝗲 𝗮𝗻𝗱 𝘀𝘁𝗿𝗲𝘀𝘀 𝗮 𝗹𝗶𝘁𝘁𝗹𝗲 𝗹𝗲𝘀𝘀?💡💰We're heading to Money-Saving Made Simple at Mackay's Neighbour...
25/10/2026

𝗟𝗼𝗼𝗸𝗶𝗻𝗴 𝘁𝗼 𝘀𝗮𝘃𝗲 𝗮 𝗹𝗶𝘁𝘁𝗹𝗲 𝗺𝗼𝗿𝗲 𝗮𝗻𝗱 𝘀𝘁𝗿𝗲𝘀𝘀 𝗮 𝗹𝗶𝘁𝘁𝗹𝗲 𝗹𝗲𝘀𝘀?💡💰

We're heading to Money-Saving Made Simple at Mackay's Neighbourhood Hub, where our local energy experts will be sharing practical ways to stay on top of your energy use and bills.

Come and have a chat about simple energy-saving tips, logging in or registering for My Account, understanding your daily average usage, smart meters, setting up budget and usage alerts, and options like Direct Debit and payment plans.

We can also chat about Queensland Government electricity rebates and support options that could help make managing your energy a little easier.

📅 Date: Monday 2 November 2026
🕘 Time: 9:00am - 11:00am
📍 Location: 4 George Street, Mackay

Whether you're keen to learn something new or have a question about your energy account, we'd love to see you there.

A big thank you to The Neighbourhood Hub for hosting this fantastic community session. 💚

For more information about the session, contact Alanna at [email protected].

Don’t forget to register your spot online at https://events.humanitix.com/money-saving-made-simple.

25/10/2026

My brain at 2am: Remembering every word to a song I haven't heard in 10 years.

My brain when it's time to remember important adult things: 🦗🦗🦗

22/10/2026

Me as a kid: I'll never turn into my parents.

Me now: Who left this light on? 🤨

𝗖𝗼𝗺𝗲 𝗰𝗲𝗹𝗲𝗯𝗿𝗮𝘁𝗲 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆, 𝗰𝘂𝗹𝘁𝘂𝗿𝗲 𝗮𝗻𝗱 𝗰𝗼𝗻𝗻𝗲𝗰𝘁𝗶𝗼𝗻 𝘄𝗶𝘁𝗵 𝘂𝘀 𝗮𝘁 𝗪𝗼𝗼𝗿𝗮𝗯𝗶𝗻𝗱𝗮 𝗗𝗮𝘆 💚🫶🏾Our local energy experts will be at the Wo...
21/10/2026

𝗖𝗼𝗺𝗲 𝗰𝗲𝗹𝗲𝗯𝗿𝗮𝘁𝗲 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆, 𝗰𝘂𝗹𝘁𝘂𝗿𝗲 𝗮𝗻𝗱 𝗰𝗼𝗻𝗻𝗲𝗰𝘁𝗶𝗼𝗻 𝘄𝗶𝘁𝗵 𝘂𝘀 𝗮𝘁 𝗪𝗼𝗼𝗿𝗮𝗯𝗶𝗻𝗱𝗮 𝗗𝗮𝘆 💚🫶🏾

Our local energy experts will be at the Woorabinda Community Event Precinct this Friday 23rd October from 1pm to 3pm, ready for a yarn about all things energy.

Whether you've got questions about your bill, concessions, tariffs or My Account, we'd love to chat.

We're proud to be part of this fantastic community celebration and look forward to joining the Woorabinda community for a day filled with culture, connection and fun.

A big thank you to Woorabinda Aboriginal Shire Council for hosting this wonderful event and bringing the community together.

📍 Woorabinda Community Event Precinct
📅 Friday 23 October 2026
⏰ Find us there from 1pm to 3pm

See you there! 💚

𝗡𝗼 𝗼𝗻𝗲 𝗹𝗶𝗸𝗲𝘀 𝗵𝗶𝗱𝗱𝗲𝗻 𝘀𝘂𝗿𝗽𝗿𝗶𝘀𝗲𝘀. 🙅‍♀️That’s why we keep things straightforward: no sneaky fees, no lock-in contracts and t...
21/10/2026

𝗡𝗼 𝗼𝗻𝗲 𝗹𝗶𝗸𝗲𝘀 𝗵𝗶𝗱𝗱𝗲𝗻 𝘀𝘂𝗿𝗽𝗿𝗶𝘀𝗲𝘀. 🙅‍♀️

That’s why we keep things straightforward: no sneaky fees, no lock-in contracts and the same rate for all customers across regional Queensland.

That’s what we mean by 100% transparent. ✅

20/10/2026

𝗬𝗼𝘂𝗿 𝗽𝗼𝘄𝗲𝗿 𝗯𝗶𝗹𝗹 𝗰𝗮𝗹𝗹𝗲𝗱... 𝗶𝘁 𝘄𝗮𝗻𝘁𝘀 𝗮 𝗾𝘂𝗶𝗰𝗸 𝗵𝗲𝗮𝗹𝘁𝗵 𝗰𝗵𝗲𝗰𝗸 📞

The good news? It only takes a few clicks.

Joel from Rockhampton is walking you through our free Tariff Comparison Tool in My Account, so you can see whether your current tariff still stacks up.

No guessing, no complicated calculations, just personalised insights based on your energy use.

You might already be on the best tariff. Or you might discover there's a better option for you.

✅ Compare tariffs: ergon.com.au/compare
✅ Check your options in My Account: ergon.com.au/myaccount
✅ Need a smart meter first? ergon.com.au/smartmeters

Last week we enjoyed a trip behind the scenes at Ergon Energy Retail in Flinders Street for our fortnightly coffee. It w...
20/10/2026

Last week we enjoyed a trip behind the scenes at Ergon Energy Retail in Flinders Street for our fortnightly coffee. It was a great opportunity for our members to find out more Ergon retail , see their stunning offices and call centre and for some to be able to review their tariffs with staff on the spot!

See you next week on Thursday 31st of July for our next C*D Coffee.

A big thank you to Ergon Energy Retail for supporting our Walk ’n’ Talk community catch-ups, providing reusable coffee c...
20/10/2026

A big thank you to Ergon Energy Retail for supporting our Walk ’n’ Talk community catch-ups, providing reusable coffee cups and putting on a free BBQ for the blokes.

A special shout-out to Galactic Donuts for supplying free donuts and Poppies Cafe for continuing to support the blokes and bringing our community together.

It's local businesses and community support like this that help us create spaces where people can show up, feel welcome and connect.

COME ALONG TO OUR NEXT CATCH-UPS 👇

📍 ROCKHAMPTON Saturday 17 October | 7am–9am Poppies Cafe, Southside Pool

📍 YEPPOON Saturday 24 October | 7am–9am Keppel Bay Sailing Club

Come solo. Bring a mate. Stay for a coffee or a chat.

No pressure. No expectations. Just show up.

𝗞𝘂𝗿𝗮𝗻𝗱𝗮, 𝘆𝗼𝘂 𝘄𝗲𝗿𝗲 𝗮 𝘄𝗮𝘁𝘁 𝗼𝗳 𝗳𝘂𝗻! 💚Thanks to everyone who stopped by for a yarn at the Kuranda Neighbourhood Centre this ...
19/10/2026

𝗞𝘂𝗿𝗮𝗻𝗱𝗮, 𝘆𝗼𝘂 𝘄𝗲𝗿𝗲 𝗮 𝘄𝗮𝘁𝘁 𝗼𝗳 𝗳𝘂𝗻! 💚

Thanks to everyone who stopped by for a yarn at the Kuranda Neighbourhood Centre this week. From power bill questions to tariff chats and a few rounds of our Watts the Cost? game, it was great connecting with the local community.

A big thank you to the Kuranda Neighbourhood Centre for having us. We love getting out into communities across regional Queensland and sharing practical ways to help people better manage their energy. 🤝

Need support or looking for ways to save? 👉🏾 ergon.com.au/helpforyou

💚 𝗟𝗼𝗰𝗮𝗹 𝗸𝗻𝗼𝘄𝘀 𝗹𝗼𝗰𝗮𝗹.When you call us, you're not talking to a contact centre on the other side of the world. You're chat...
18/10/2026

💚 𝗟𝗼𝗰𝗮𝗹 𝗸𝗻𝗼𝘄𝘀 𝗹𝗼𝗰𝗮𝗹.

When you call us, you're not talking to a contact centre on the other side of the world. You're chatting with Queenslanders who get regional Queensland because they live and work here too.

From Rockhampton, Townsville, Maryborough and Mackay, our friendly Energy Specialists are ready to help with real advice, real support and real local know-how.

And honestly? We reckon that's pretty special.

Proudly 100% Queensland owned and operated. Always local. Always here for you.

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Opening Hours

Monday 08:00 - 16:30
Tuesday 08:00 - 16:30
Wednesday 08:00 - 16:30
Thursday 08:00 - 16:30
Friday 08:00 - 16:30

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