Dominica Electricity Services Limited (DOMLEC) is presently the only electricity utility in the Commonwealth of Dominica. DOMLEC serves approximately 35, 418 customers with a peak demand of about 17 megawatts. We created this page so that you can learn more about what’s happening at our Company. We’re excited to hear from you and welcome your questions and comments. Our page is monitored Monday through Friday, 8:00 a.m. - 4:30 p.m. Exceptions are made for major weather events. We may not be able to respond to you immediately depending on when you post a question or a comment, but we will respond to you as promptly as we can. If you would like information about your account or want to make a general inquiry, our customer service representatives are happy to talk to you. You can reach them on Monday 7:45 a.m. - 4.00 p.m. and Tuesday - Friday 7:45 a.m. - 3:00 p.m. For emergencies please contact us at any time at 811. To ensure a quality environment for everyone here are some basic guidelines to keep in mind when visiting our page:
•Please keep your comments and posts respectful to the community and relevant to DOMLEC and its programs, news, initiatives, or industry.
•At DOMLEC, the privacy of our customers and employees is important to us. Please do not share personal information such as your address, phone number, account number or other personal details as wall comments. Instead, if you wish to provide such information or to reference a specific DOMLEC employee, please use the inbox to send us a private message.
•We do not tolerate posts that are spam, libelous, offensive, hateful, profane, abusive, fraudulent, misleading or unlawful.
•Please do not post anything which infringes on someone else’s intellectual property rights.
•We support Facebook’s Statements of Rights & Responsibilities and related Facebook policies and we expect our visitors to do the same. Any content that is a violation of these guidelines or is contrary to our Company values will be deleted. We reserve the right to block persons from posting to our page if the individual violates these guidelines. Please note that DOMLEC is not responsible for and does not endorse any opinions on this page not specifically posted by its authorized representative(s). DOMLEC makes no representations or warranties with respect to postings not made by it. You agree to indemnify DOMLEC against all claims of any nature for any postings you make.
