27/08/2026
⭐️ Ferm Feature: Mary Friel ⭐️
Often described as the voice of reason at Ferm, Mary Friel has been a valued member of the team for over 11 years, staring 26 May 2015.
As our Operations & Maintenance (O&M) Manager, Mary oversees the process documentation and manuals required for project completion. However, from the moment she joined Ferm, it became clear that her talents extended far beyond her official role.
Today, Mary is also the welcoming face of Ferm, managing our front of house and main reception desk. She is often the first person you'll speak to when you call the office, always greeting everyone with her signature friendly and positive hello. She knows how to keep everyone on their feet but in the most patient way.
Alongside managing O&Ms and handling the many queries that come through the office with immeasurable memory, Mary works closely with the team on sizeable client tenders, reports, and course bookings. She also oversees our induction process for new starters, ensuring every new team member receives a warm welcome from day one.
An impeccable fashionista in her own right, Mary is also the go-to person for all things Ferm apparel and workwear. We're all eagerly awaiting the launch of the new AW '26 gilets!
When she’s not keeping our sanity in check in the office, you’ll find Mary exploring the globe on a cruise with John or enjoying her weekly coffee dates with her sisters!
Thank you, Mary, for everything you do. Your dedication, sincerity and positivity help keep Ferm running smoothly every day. 😉❤️
Photo by Barbara McGroary Photography