20/07/2026
Built a WhatsApp-to-Google Calendar booking flow in n8n for salons. Customer messages their request, AI parses service and time, checks availability, confirms or suggests alternatives, books the slot. No app, no calls, no missed opportunities during a service.
The prototype works, but real-world constraints emerged: WhatsApp Business API access has friction with Meta’s approval and template rules. Handling mixed English/Swahili messages reliably took serious testing. And what works in a demo doesn’t always survive real customer messages.
If you run a salon, spa, or clinic and scheduling is a bottleneck, I’d like to hear how you’re solving it. The next step is building this for an actual business.
