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This is the official Facebook communication platform of First Power Electricity Distribution Company Ltd (FEDC), the electricity distribution company serving Anambra State.

FIRSTPOWER CELEBRATES NIGERIAN CHILDREN, FETES MUSLIM FAITHFULS ON 2026 EID-EL-KABIRMay 27, 2026As children across Niger...
27/05/2026

FIRSTPOWER CELEBRATES NIGERIAN CHILDREN, FETES MUSLIM FAITHFULS ON 2026 EID-EL-KABIR

May 27, 2026

As children across Nigeria celebrate the 2026 Children’s Day, the Management and Staff of FirstPower Electricity Distribution Company Limited warmly celebrate and felicitate with all children, describing them as the pride of today and the hope of a brighter tomorrow.

We acknowledge the immense potentials, dreams and aspirations of every child and reaffirm the importance of nurturing them with love, quality education, moral values, protection and opportunities that will enable them grow into responsible and impactful leaders of the future.

On this special occasion, we encourage children to remain focused, disciplined, hardworking and committed to excellence in their academic pursuits and personal development.

We equally advise children to avoid tampering with or playing with electrical wires and other power installations, and to always report any observed electrical-related problem to responsible adults, as electricity safety remains everybody's business.

We also extend our warm greetings and best wishes to our Muslim customers and the entire Muslim Ummah on the joyous occasion of the 2026 Eid-el-Kabir celebration.

As a season that symbolizes faith, sacrifice, love, peace and obedience to God, Eid-el-Kabir presents another opportunity for reflection, unity, compassion and peaceful coexistence among all Nigerians irrespective of religious or ethnic differences.

While celebrating with our Muslim brothers and sisters, we pray that the blessings and lessons of the season bring renewed peace, happiness, progress and prosperity to families, communities and the nation at large.

At FirstPower Electricity Distribution Company Limited, we remain committed to providing improved and customer-focused electricity services while continuing to support the growth, wellbeing and socio-economic development of the communities we serve.

We wish all children a memorable Children’s Day celebration and our Muslim customers a peaceful, joyous and fulfilling Eid-el-Kabir celebration.

Happy celebrations!

Signed:

Izunna Okafor
Head, Communications
FirstPower Electricity Distribution Company Limited

PUBLIC NOTICEPUBLIC HOLIDAYS: FIRSTPOWER ANNOUNCES SPECIAL SERVICE ARRANGEMENTS FOR CUSTOMERSMay 26, 2026FirstPower Elec...
26/05/2026

PUBLIC NOTICE

PUBLIC HOLIDAYS: FIRSTPOWER ANNOUNCES SPECIAL SERVICE ARRANGEMENTS FOR CUSTOMERS

May 26, 2026

FirstPower Electricity Distribution Company Limited wishes to inform its esteemed customers and the general public that although the Federal Government of Nigeria has declared Wednesday, May 27, and Thursday, May 28, 2026, as public holidays in observance of Children’s Day and the Eid-el-Kabir (Eid ul-Adha) celebration respectively, some of the Company’s essential services will remain operational during the holiday period in demonstration of our commitment to quality service delivery.

Consequently, the Company’s Cash Offices will remain open for business on both days from 9:00am to 2:00pm to enable customers to carry out essential payment and related transactions conveniently.

In addition, critical operational, commercial, and customer service activities across the company will continue to be appropriately managed to ensure service continuity and operational efficiency throughout the holiday period.

Customers are also informed that, in view of the just-completed system upgrade and service enhancement exercise, relevant teams within the ICT, Operations, Commercial and Finance Departments will remain active to ensure seamless operations and prompt response to critical service needs during the holidays.

While appreciating our valued customers for their continued support, understanding, and cooperation, FirstPower remains committed to delivering reliable and customer-focused services across Anambra State and beyond.

On behalf of the Management and Staff of the Company, we warmly felicitate with children on the occasion of the 2026 Children’s Day celebration and also wish our Muslim customers and the entire Muslim Ummah a peaceful, joyous and fulfilling Eid-el-Kabir celebration.

Signed:

Izunna Okafor
Head, Communications
FirstPower Electricity Distribution Company Limited

FirstPower MD, ASERC, EERC Honoured as MAN Southeast Hosts Stakeholders’ Conversation on Electricity-related MattersBy I...
25/05/2026

FirstPower MD, ASERC, EERC Honoured as MAN Southeast Hosts Stakeholders’ Conversation on Electricity-related Matters

By Izunna Okafor | Head of Communications

The Managing Director and Chief Executive Officer of FirstPower Electricity Distribution Company Limited, Engr. Okechukwu Okafor, alongside key electricity regulators, was over the weekend, honoured with a Certificate of Appreciation as the Manufacturers Association of Nigeria (MAN), Southeast Region, hosted a high-level stakeholders’ conversation on electricity regulations, billing transparency and industrial productivity in Awka, Anambra State.

The event, held at the Old Government House, Awka, was organized by MAN Southeast in collaboration with the Anambra State Government, the Anambra State Electricity Regulatory Commission (ASERC), the Enugu State Electricity Regulatory Commission (EERC), and the Real Estate Developers Association of Nigeria (REDAN), Anambra Chapter. It brought together regulators, manufacturers, investors and operators to deliberate on electricity reforms, industrial productivity, consumer protection and investment opportunities in the Southeast power sector.

In her welcome address, the Chairman of MAN Southeast Region, Dr. Lady Ada Chukwudozie, lamented the rising energy costs, poor electricity supply and limited access to affordable financing confronting manufacturers across the region. She said the forum was designed to address issues surrounding electricity reforms, service delivery, billing transparency, investment, infrastructure and stakeholder collaboration.

Dr. Chukwudozie, who is also the Group Executive Director of the Dozzy Group and Chairman of Keystone Bank Limited, appreciated the support of the Anambra State Government, ASERC, EERC and other stakeholders, while particularly commending the FirstPower MD for attending the programme despite receiving the invitation only a few hours to the kick-off time.

Expressing certain concerns over some aspects of electricity-related services in the Southeast and the impacts on manufacturers and industries across the region; she stressed that sustainable reforms can only thrive through transparency, accountability, stakeholder engagement and regulatory responsiveness, adding that improved collaboration would boost industrial productivity, investor confidence and economic growth across the Southeast.

Delivering the keynote address at the event, former NERC Chairman, Dr. Sam Amadi, gave an overview of the country's power sector, described the decentralization of electricity regulation under the Electricity Act as a major opportunity for states to drive innovation, investment and industrial expansion. He commended ASERC and EERC for proactive leadership and expressed optimism that the Southeast could emerge as Nigeria’s best electricity market if the ongoing reforms are sustained.

Dr. Amadi, a professor of Law and Director of the Abuja School of Social and Political Thoughts, noted that states now have the power to establish electricity markets, develop mini-grid solutions and attract investors. He, however, criticized the existing tariff structure where industrial consumers bear higher electricity costs than residential users, noting that manufacturers eventually transfer the same increased cost to customers while selling their products. Extolling the great developmental potentials of the Southeast, Dr. Amadi also advocated stronger support systems for manufacturers, harmonized electricity regulations across the Southeast and sustained stakeholder engagement.

Speaking during the interactive session, the MD/CEO of FirstPower, Engr. Okechukwu Okafor, described the programme as timely and necessary, acknowledging the numerous challenges across the electricity value chain. He explained that many of the sector’s problems originated from the old centralized structure, but expressed optimism that the decentralization introduced by the Electricity Act would enable states to independently tackle electricity challenges.

The FirstPower Boss commended ASERC for its strategic reforms and explained that although distribution companies are often blamed by customers, many of the sector’s major problems stem from generation and supply limitations. He identified the decline in electricity generation by GenCos and reduced allocations from the national grid as major factors affecting supply across the country.

Engr. Okafor further disclosed that efforts are ongoing to attract private investors into power generation within Anambra State to complement supply from the national grid. According to him, scarcity of power supply and the high cost of generation remain the biggest obstacles confronting the sector; even as he expressed confidence that several other operational challenges would naturally reduce once those major issues are addressed.

In their separate goodwill messages, the Chairman of EERC, Engr. Chijioke Okonkwo, emphasized the need for continuous engagement between regulators and manufacturers, while the President of ACCIMA, Pharm. Uche Apakama, stressed that stable electricity supply remains critical to sustaining Anambra’s growing industrial and commercial expansion. Also speaking, the MD/CEO of T-1 Technologies and former Commissioner for Agriculture and Transport in Anambra State, Hon. Afam Mbanefo, highlighted the importance of technology-driven systems in promoting transparency and operational efficiency.

Also speaking, the Chairman of ASERC, Prof. Frank Okafor, stressed the need for sustained stakeholder engagement in resolving electricity sector challenges, while expressing optimism that ongoing reforms and collaboration among regulators, government and investors would produce lasting solutions.

Earlier declaring the event open, Governor Chukwuma Charles Soludo, represented by the Secretary to the State Government, Mrs. Chiamaka Nnake, said the convergence of regulators, manufacturers and investors showed that practical solutions to the electricity crisis were gradually emerging.

She revealed that several investors, including Shell Petroleum, had already opened discussions with the Anambra State Government on electricity-related investments and partnerships, but identified funding and capital requirements as major challenges slowing infrastructure development. She, however, advocated for interim support mechanisms capable of cushioning the effect of energy challenges on manufacturers while long-term reforms are being implemented; even as she reaffirmed the state government's commitment to partnering with and providing enabling environment to genuine investors willing to help bring solutions to power-related challenges facing the state.

The event also featured extensive deliberations on metering, billing transparency, service band classifications and customer accountability mechanisms, during which concerns and questions raised event organizers and participants were satisfactorily addressed by the FirstPower MD, ASERC Chairman, EERC Chairman and the keynote speaker.

Others who spoke at the event included Life Vice President of NACCIMA, Mr. Humphrey Ngonadi; former President of OCCIMA, Sir Chris Ukachukwu; current President of OCCIMA, Mr. Chinedu Nwonu, among others.

Highpoints of the event included the presentation of award and Certificates of Appreciation to the keynote speaker, the FirstPower MD, the ASERC Chairman and the EERC Chairman for their contributions to electricity sector reforms and industrial development in the Southeast.

PUBLIC NOTICEFIRSTPOWER ANNOUNCES TEMPORARY SUSPENSION OF VENDING AND PAYMENT SERVICES OVER MAJOR SYSTEM UPGRADEMay 22, ...
22/05/2026

PUBLIC NOTICE

FIRSTPOWER ANNOUNCES TEMPORARY SUSPENSION OF VENDING AND PAYMENT SERVICES OVER MAJOR SYSTEM UPGRADE

May 22, 2026

FirstPower Electricity Distribution Company Limited hereby informs its esteemed customers and the general public that the Company has commenced a major upgrade of its billing and customer service system as part of ongoing efforts to improve operational efficiency and enhance customer experience.

The upgrade follows the successful approval and deployment of the second phase of the Company’s integrated postpaid system migration to the SuperEdge platform, a technology-driven solution designed to provide faster, more transparent and customer-friendly services.

As a result of the upgrade exercise, some services will be temporarily unavailable within the period stated below:

• Postpaid payment services will be unavailable from 6:00pm on Friday, May 22, 2026, to 12:00am on Sunday, May 24, 2026.

• Prepaid vending and electricity token purchase services will be unavailable from 12:00 midnight on Friday, May 22, 2026, to 12:00am on Sunday, May 24, 2026.

Customers are therefore advised to complete necessary payments and token purchases ahead of the scheduled downtime to avoid inconvenience.

Upon completion of the upgrade, customers will enjoy enhanced digital and self-service features, as the upgraded platform will provide them with improved service experience. With the new system, customers will be able to conveniently authenticate payment receipts through QR code scanning, generate transaction receipts, purchase electricity tokens, regenerate Key Change Tokens (KCT), apply for meters, retrieve token history, check outstanding bills and interact directly with customer service representatives.

Upon the completion, customers will also be able to make payments through SMS codes, bank transfers and WhatsApp-enabled self-service channels, and also access other such services from the comfort of their homes. Customers can access the Company’s self-service support platform via WhatsApp by saving 08150826233 and sending “100”.

The upgraded system will also support proposed migration to electronic billing (E-billing) initiatives coming up in June (next month), which will enable customers to conveniently receive their monthly electricity bills through email or SMS on their mobile phones. This will consequently bring an end to paper billing (physical distribution of paper bill).

Ahead of the launch of the electronic billing initiative, customers are encouraged to update their records through the Know Your Customer (KYC) process by providing their valid/updated phone numbers and email addresses to enable them to benefit fully from these improved services.

While we are set to take off with this weekend's system upgrade in a short while, we sincerely regret any inconvenience the temporary service interruption may cause and appreciate the understanding and cooperation of our valued customers as we continue to improve service delivery across Anambra State.

For enquiries and assistance, customers may contact our 24/7 Customer Care lines:
0707 4610 088
0707 4610 095

Signed:

Izunna Okafor
Head, Communications
FirstPower Electricity Distribution Company Limited

LECAN, FIRSTPOWER MEET, SEEK STRONGER COLLABORATION ON CUSTOMER ONBOARDING, ELECTRICAL SAFETY, INDUSTRY STANDARDSMay 20,...
20/05/2026

LECAN, FIRSTPOWER MEET, SEEK STRONGER COLLABORATION ON CUSTOMER ONBOARDING, ELECTRICAL SAFETY, INDUSTRY STANDARDS

May 20, 2026

The Licensed Electrical Contractors Association of Nigeria (LECAN), South East Zone, on Tuesday held a strategic interactive meeting with the Management of FirstPower Electricity Distribution Company Limited, with both parties emphasizing the need for stronger collaboration towards safer electrical installations, improved regulatory compliance, and better service delivery within the power sector.

Held at the company’s headquarters in Awka, the meeting brought together members of the association and the Management team of FirstPower for discussions on electrical safety standards, customer connection processes, professionalism, and operational efficiency.

Presenting an address during the meeting, the National Coordinator of LECAN South East Zone, Mr. Nwachukwu Anozie Charles, commended the Management of FirstPower for what he described as the noticeable transformation and reforms currently taking place within the franchise area and the company.

He noted that the association, made up of skilled technical and engineering professionals in electrical wiring, construction, and installation, remained committed to ensuring that electrical installations across the state conform with approved standards and safety regulations.

According to him, the visit was aimed at strengthening synergy and fostering a healthier working relationship between the association and the company for the overall improvement of electricity services and safety standards within the state.

The association also expressed support for the ongoing institutional reforms within FirstPower, while calling for sustained collaboration in areas relating to electrical inspections, certification, monitoring, and standardization of installations.

LECAN further stressed the importance of proper inspection and certification of electrical works before approval for power supply, noting that adherence to standard procedures remains critical for safety and operational efficiency.

The group also advocated improved coordination in the processing of customer connection documentation, stronger monitoring against substandard electrical installations, and measures aimed at discouraging impersonation and abuse within the system.

Reacting, the Managing Director and Chief Executive Officer of FirstPower, Engr. Okechukwu Okafor, emphasized the need for closer working relationships with professional bodies and stakeholders within the electricity sector.

He encouraged the association to strengthen internal monitoring mechanisms capable of identifying and addressing quackery, impersonation, and unethical practices capable of damaging the integrity of the profession.

The MD also urged the association to ensure that preliminary inspections and validations for prospective electricity customers are carried out promptly before documents are submitted to the company, explaining that such proactive actions would help FirstPower meet regulatory timelines for new customer connections and metering.

Engr. Okafor further advised members of the association to report any company official found involved in illegalities, unethical practices, compromise, or activities capable of undermining standards within the sector, further assuring that the management would always take decisive actions where necessary.

Reacting to a concern raised by the association over perceived delays in metering process; the MD reassured of FirstPower’s commitment to improving metering and service delivery across the state, revealing that additional meter vendors had already been engaged to boost meter supply and accelerate installations across the state.

The MD also cautioned customers against applying for meters through unauthorized persons or middlemen, warning that such practices often expose unsuspecting individuals to fraud and related scams.

As part of measures aimed at strengthening credibility and reducing abuse, the association presented a secured certification process with verification features intended to improve authenticity in electrical installation documentation submitted to the company.

Others who spoke at the meeting included the South East Deputy Coordinator of LECAN, Mr. Nwankwo Fidelis Divine; the Anambra State Coordinator of the association, Engr. Everistus Ekeanyanwu; the Enugu State Coordinator, Engr. Nweke Calistus; and the State Public Relations Officer of the association, Mr. Chidi Orji, among others.

The concerns and suggestions raised during the engagement were also addressed by the MD and some members of the Management team of FirstPower present, including the Head of the Connection Management Group (CMG), Mrs. Maureen Chinwe Okoye; the Head of Customer Service, Mrs. Obianuju Okafor; the Head of Regulatory, Mrs. Ngozi Mbah; the Chief Commercial Officer, Dr. Mrs. Nnenna Obi; and the Head of Technical, Engr. Okwudili Udechukwu.

The meeting formed part of ongoing stakeholder engagements by FirstPower aimed at strengthening partnerships, improving operational standards, and promoting safer and more efficient electricity distribution within Anambra State.

Signed:

Izunna Okafor
Head, Communications,
FirstPower Electricity Distribution Company Ltd.

FIRSTPOWER HOLDS MEETING WITH VEHICLE VENDORS, ADVOCATES STRATEGIC COOPERATION, DUE DILIGENCEMay 18, 2026The Management ...
18/05/2026

FIRSTPOWER HOLDS MEETING WITH VEHICLE VENDORS, ADVOCATES STRATEGIC COOPERATION, DUE DILIGENCE

May 18, 2026

The Management of FirstPower Electricity Distribution Company Limited, over the weekend, held a strategic engagement meeting with vehicle vendors and service partners aimed at strengthening operational efficiency, improving service delivery, and deepening collaboration between the company and its transport partners.

The meeting, which held at the company’s headquarters in Awka, brought together the Management team of FirstPower and representatives of various vehicle vendors working with the company across its operational areas.

Speaking during the session, the Managing Director and Chief Executive Officer of FirstPower, Mr. Okechukwu Okafor, emphasized the critical role transport and logistics play in the company’s operations, further urging the vendors to prioritize quality service delivery, professionalism, responsiveness, and operational efficiency in their partnership with the company.

The MD stressed the need for quicker response to operational concerns, while also encouraging the vendors to continually improve their support structures in line with the company’s evolving operational standards and transformation agenda.

He also highlighted the importance of technology and accountability in modern operations, particularly emphasizing the benefits of installing tracking systems in operational vehicles to enhance monitoring, efficiency, security, and service coordination.

Speaking further, the Head of Administration, Mrs. Ifeoma Ikemefuna, outlined some of the company’s minimum operational expectations and compliance standards for vendors, particularly in the areas of operational support, vehicle maintenance, safety, professionalism, and service reliability.

Reacting during the interactive session, some of the vendors and their representatives commended the Management of FirstPower for the engagement with partners and for the noticeable transformation currently taking place within the company’s operations and work environment, further calling for sustenance.

In their separate remarks, the MD/CEO of Memose int. Ltd, Dr. Emeka Ariguzo; the Regional Manager of Coscharis Mobility Ltd , Engr. Chinedum Stephen; Fleet Executive, C. & I. Leasing Plc., Mr. Chijioke Ndu; the MD/CEO OBB & BROS Nig. Ltd., Engr. Pastor Clifford Obi; and others who spoke on behalf of the vendors, acknowledged certain operational shortcomings previously observed and assured the company of improved service and stronger collaboration going forward.

Expressing their respective concerns, the vendors also requested additional time in some areas to fully align with certain operational expectations newly introduced by the company, while equally appealing for sustained communication and partnership.

They further lauded the ongoing reforms and infrastructural improvements within the company, particularly commending the upgraded operational environment and the newly-refurbished meeting hall at the company’s headquarters.

The meeting also featured extensive deliberations on strategies for strengthening operational coordination, improving response systems, enhancing accountability, and ensuring more effective service support across the company’s operational districts.

The engagement formed part of FirstPower’s broader efforts towards institutional strengthening, improved operational standards, and building a more efficient and responsive electricity distribution company. Also present at the meeting were the Chief Financial Officer of FirstPower, Mr. Ndubuisi Ekeopara; Head, Audit, Mr. Ogbonnaya Ezekiel; and Head, Security, Mr. Uduak Sam, among others.

Signed:

Izunna Okafor,
Head, Communications,
FirstPower Electricity Distribution Company Ltd.

NO NEW HOUSE WILL BE CONNECTED WITHOUT PREPAID METER — FIRSTPOWER MD DECLARES, AS TEAM MEETS ONITSHA TRANS-NKISI LANDLOR...
15/05/2026

NO NEW HOUSE WILL BE CONNECTED WITHOUT PREPAID METER — FIRSTPOWER MD DECLARES, AS TEAM MEETS ONITSHA TRANS-NKISI LANDLORDS OVER POWER SUPPLY

May 15, 2026

The Management of FirstPower Electricity Distribution Company Limited has declared that no newly-built house will henceforth be connected to electricity without a prepaid meter, as part of efforts to curb energy theft, improve accountability, and enhance service delivery in Anambra State.

The Managing Director of the company made the declaration during a meeting between the FirstPower Management Team and the Association of Onitsha Trans-Nkisi Land Allottees, where stakeholders extensively discussed electricity-related concerns and possible ways of improvement within the estate.

Addressing members of the Association after hearing their concerns, the MD described Trans-Nkisi, alongside Federal housing and G.R.A. Onitsha, as priority service areas that are on premium electricity service, even as he noted that the lingering power generation challenges in Nigeria’s power sector continue to affect energy supply across the state.

He assured the residents that the company remains committed to improving quality of service in Anambra, while also intensifying metering efforts to eliminate unnecessary disputes associated with estimated billing.

The FirstPower Boss expressed concern over high rate meter bypass, tampering, and non-payment of electricity bills within the estate, revealing that over one hundred residents in Trans-Nkisi were recently discovered to have bypassed their meters.

While describing the act as contradictory to the high regard placed on the caliber of personalities living in the Estate, urged customers to desist from acts capable of undermining the company’s operations and appealed to residents to support efforts aimed at improving electricity supply by being responsible consumers.

The MD also detailed clarifications concerning meter categories, estimated billing, over-billing complaints and refund processes, transformer installation procedures, electricity band classifications, and the business realities of Nigeria’s electricity industry.

According to him, many residents in the area are yet to apply for prepaid meters despite the company’s ongoing metering programme and the availability of a meter laboratory in Onitsha established to address meter-related issues.

Speaking further, he disclosed that the company expects improved electricity supply once the new 33KV line from Awada becomes operational. He also pledged the support of FirstPower for electricity projects being initiated within the estate, including free professional consultancy and supervisory services for community-driven power infrastructure projects.

Earlier in his remarks, the Chairman of the Association of Trans-Nkisi Land Allottees, Chief Onyebuchi Ndulue, commended the FirstPower Team for honouring the invitation for the engagement, and further highlighted efforts already made by the Association and Estate Management to improve electricity supply within the estate.

He recalled how the Association had tackled illegal and unauthorized connections, apprehended suspected offenders, and facilitated the installation of transformers in different streets across thae estate.

Chief Ndulue, however, alleged that some staff or agents of the company are often complicit in cases of bypass and irregular electricity connections within the area.

The Association also appealed for the provision of additional transformers in some parts of the estate experiencing power challenges.

Other stakeholders who spoke at the meeting included the Vice Chairman of the Association, Sir Chris Ejike Uche; the Secretary, Mr. Nchekwube Okeke; and Sir Chukwumerije Ekebuisi, Chairman of the Electricity Committee.

Residents including Mr. Emeka Nwankwo, Mr. Chidolue, and Mrs. Uchenna Mary-Chaplet also raised concerns ranging from delays in meter installation to unauthorized electricity connections and the need for transformer support in some streets, particularly within Phase Two of the estate.

Responding, the FirstPower Management addressed the various concerns raised and reassured residents of the company’s commitment to sustaining collaboration with the community toward improved electricity supply and better service delivery.

Also present at the meeting were the Chief Commercial Officer of FirstPower, Dr. Mrs. Nnenna Priscilla Obi; the Chief Technical Officer, Dr. Emeka Egbujor; the Head Customer Customer Service, Mrs. Obianuju Okafor; the District Business Manager for Onitsha District, Comrade Jachukwu Umunna; and the District Commercial Manager, Chidimma Anyanwu.

Signed:

Izunna Okafor
Head, Communications
FirstPower Electricity Distribution Company Ltd.

FIRSTPOWER, OBI-IN-COUNCIL MEET OVER POWER-RELATED CONCERNS IN ONITSHA INLAND TOWNMay 14, 2026The Obi-in-Council of Onit...
14/05/2026

FIRSTPOWER, OBI-IN-COUNCIL MEET OVER POWER-RELATED CONCERNS IN ONITSHA INLAND TOWN

May 14, 2026

The Obi-in-Council of Onitsha Kingdom on Wednesday hosted the Management of FirstPower Electricity Distribution Company Limited at the Palace of the Obi of Onitsha, Igwe Nnaemeka Alfred Achebe, in a crucial engagement aimed at addressing the electricity-related concerns in the Onitsha Inland Town/Enu-Onitsha and environs

Although the revered monarch was unavoidably absent during the meeting, he reportedly directed members of the Obi-in-Council to proceed with the engagement and extensively interface with the FirstPower team.

The meeting, which attracted members of the traditional council and top officials of FirstPower, turned into an open and frank conversation as the Obi-in-Council tabled their concerns over the power supply in the area. It also provided an opportunity for both parties to openly deliberate on the realities on ground, the technical and commercial constraints affecting service delivery, as well as the role of the company and the community in achieving sustainable improvement.

Speaking during the engagement and responding to the concerns raised by the Council, the Managing Director and Chief Executive Officer of FirstPower Electricity Distribution Company Limited, Mr. Okechukwu Okafor, who noted that he was born and raised in Onitsha, gave a broad historical and network overview of electricity supply in the commercial city, particularly the Inland Town axis. He added that the company understands the strategic importance of Inland Town and the concerns raised over the power situation in the area.

The MD, however, explained that many of the challenges affecting electricity supply in the area go beyond ordinary power distribution issues, stressing that deliberate community involvement and cooperation would be necessary to achieve meaningful progress.

While stressing that there are deep-rooted technical, commercial and operational issues contributing to the problem; he noted that one of the major obstacles confronting the company in the area is the difficulty in properly identifying and restructuring electricity customers under the network, a process he described as necessary before effective metering and service improvement can fully take place.

According to him, despite intensified efforts toward mass metering and network improvement in the area, many customers still resist customer enumeration and unbundling, thereby complicating intervention plans. He emphasized the need for deliberate community support and cooperation, as sustainable electricity improvement cannot be achieved without accountability, proper customer data, and responsible energy usage.

The MD also highlighted some of the broader challenges confronting electricity distribution in Onitsha and Anambra State generally, including infrastructure limitations, energy losses, meter bypass, illegal connections, vandalism, and huge unpaid electricity debts.

Calling for deeper reflection and collective responsibility, he urged the community to see electricity as a critical service that requires partnership between the company and the consumers. The FirstPower team also used the opportunity to reassure the community that efforts were already ongoing to improve the situation in the area.

Providing technical insights into the situation, the FirstPower Chief Technical Officer, Dr. Emeka Egbujor, alongside the Head of Operations, Engr. Ifeoma Uba, explained that the existing network servicing Inland Town and adjoining areas has remained heavily overstretched over the years, thereby affecting the quality and stability of supply.

They, however, disclosed that the company had already commenced strategic interventions, including creation of an additional feeder dedicated to improving electricity supply within the axis and reducing pressure on the current feeder arrangement. The officials further noted that the planned technical improvements would yield better results when combined with proper metering, customer cooperation, and improved energy accountability.

On her own part, the Chief Commercial Officer of FirstPower, Dr. Mrs. Nnenna Priscilla Obi, identified poor payment culture and accumulated electricity arrears as another major factor affecting service delivery in the area. According to her, many customers within Inland Town owe huge outstanding debts, while recovery of the debts and payments in the area have remained a serious challenge for the company.

She explained that electricity distribution, like every other business, is largely driven by sustainability and cost recovery, noting that areas with better payment compliance often enjoy more stable and improved supply because of the ability to sustain operational costs.

She further stressed that the planned feeder expansion and proposed service improvement would also require proper metering of customers to ensure transparency, accountability and efficient energy management.

Responding on behalf of the Obi-in-Council, prominent members of the Council, including Chief Albert Okey Ibekwe and Chief Dr. Okey Mike Areh, welcomed the engagement and described it as timely and productive.

The Council members assured the FirstPower team that the Inland Town community would constitute a central Electricity Committee with subsidiary structures to oversee electricity-related matters and interface directly with the company.

They also expressed support for the planned metering initiative, stressing that proper metering remains one of the best ways to ensure fairness, accountability, and better service delivery.

The Council further assured that the resolutions and concerns raised during the engagement would be communicated to the wider community and other relevant stakeholders, while pledging sustained collaboration with the FirstPower management toward finding lasting solutions to the electricity challenges facing the area.

The meeting, also witnessed by the EEDC Group Head, Human Resources, Nkiru Chukwuma; and the FirstPower District Business Manager for Onitsha District, Comrade Jachukwu Umunna, formed part of FirstPower’s ongoing stakeholder engagement drive aimed at strengthening collaboration with host communities, improving customer relations, and generally repositioning electricity service delivery across Anambra State.

Signed:

Izunna Okafor
Head Communications,
FirstPower Electricity Distribution Company Ltd.

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No. 123 Zik's Avenue
Awka

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