17/07/2026
๐ Join the Work-From-Home Team at Infinity Support! ๐
Are you passionate about technology and helping customers solve technical issues? We're looking for a Technical Support Representative to join our growing remote team!
๐ช๐ต๐ ๐๐ผ๐ถ๐ป ๐จ๐:
๐กWork From Home
๐ Blended Account (Phone + Email/Chat)
โฐ Shifting Schedule
๐ฐ Competitive Salary & Benefits
๐ Career Growth & Continuous Training
๐ช๐ต๐ฎ๐ ๐ฌ๐ผ๐โ๐น๐น ๐๐ผ:
โ
Respond to calls, emails, and chat inquiries from customers and end-users
โ
Research, diagnose, troubleshoot, and resolve technical issues related to software and security products.
โ
Provide clear, professional, and empathetic communication to resolve technical issues promptly.
๐ช๐ฒโ๐ฟ๐ฒ ๐๐ผ๐ผ๐ธ๐ถ๐ป๐ด ๐๐ผ๐ฟ:
โ At least 6 months of customer-facing experience providing technical support and troubleshooting software or technology products.
โ Familiarity with cybersecurity products such as antivirus, VPN, firewall, or password management solutions is an advantage.
โ Comfortable with technical concepts and possesses strong analytical and problem-solving skills.
โ Outstanding customer service skills with empathy for customers.
โ Excellent written and verbal English communication skills.
โ Able to work independently and collaborate effectively with a globally distributed team.
๐ฉ Apply Today: https://bit.ly/INFSApplicationForm
๐ฌOr message us via FB Messenger for fast application