29/07/2026
๐๐ ๐๐ซ๐ ๐๐ข๐ซ๐ข๐ง๐
NPAK Energy Limited is expanding its team in Hunza District, Gilgit-Baltistan
Northern Pakistan Energy Limited, a subsidiary of the Aga Khan Fund for Economic Development's Industrial Promotion Services (IPS), operates under a 30-year Concession Agreement signed with the Government of Gilgit-Baltistan. NPAK Energy is developing the energy system to supply clean, reliable, and affordable electricity in District Hunza and to demonstrate the applicability of a regionally proven integrated utility model in Pakistan.
NPAK Energy is launching a new billing system that automatically reads consumption data from connected meters, integrates with the bank and an online payment platform, prints approximately 14,000 bills per month, and sends e-bills and payment confirmations to customers by SMS. Also, NPAK Energy launched new financial software and an ERP system. To operate all these systems, the IT/Billing System Administrator is responsible for administering, maintaining, securing, and optimizing the utility billing system to ensure accurate billing, reliable system performance, data integrity, and uninterrupted business operations.
๐ผ ๐๐จ๐ฅ๐: ๐๐/๐๐ข๐ฅ๐ฅ๐ข๐ง๐ ๐๐ฒ๐ฌ๐ญ๐๐ฆ๐ฌ ๐๐๐ฆ๐ข๐ง๐ข๐ฌ๐ญ๐ซ๐๐ญ๐จ๐ซ
๐ ๐๐จ๐๐๐ญ๐ข๐จ๐ง: Hunza District, Gilgit-Baltistan
๐ฏ ๐๐๐ฒ ๐๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ:
IT Infrastructure & Systems Management: Administer and maintain servers, networks, user devices, operating systems, email, and business applications to ensure optimal uptime, security, and performance.
Billing System Administration: Manage the Billing Management System (BMS) from an IT standpoint, overseeing system availability, user access, routine backups, and technical support.
Integrations & Partner Coordination: Implement, monitor, and maintain technical integrations between the BMS and third-party systems including banking systems, payment gateways, SMS platforms, AMI metering systems, and ERPs. Coordinate with vendors and external partners on system upgrades and troubleshooting.
Data & AMI Monitoring: Monitor daily and monthly automated meter reads from the AMI system to verify data completeness and accuracy.
Cybersecurity & Data Protection: Implement firewalls, access controls, antivirus tools, and system updates. Ensure full compliance with company IT policies, security standards, and data protection guidelines.
Hardware, Software & Asset Control: Install, configure, upgrade, and log all IT hardware, software licenses, and network assets while maintaining standard IT documentation and network diagrams.
Disaster Recovery & Business Continuity: Perform regular data backups, support disaster recovery planning, and ensure operational readiness.
User Support & Operations: Provide hands-on technical support for daily user issues, digital solution implementations, ICT equipment for company meetings/conferences, and assigned management tasks.
๐ ๐๐๐ฒ ๐๐๐ช๐ฎ๐ข๐ซ๐๐ฆ๐๐ง๐ญ๐ฌ:
Bachelorโs degree in IT, Computer Science, Computer Engineering, Software Engineering, or a related field.
3โ5 years experience in system administration, database management, and utility billing systems, ERP, or CRM platforms. Direct experience with energy utility billing systems is highly preferred.
Hands-on experience with technical integrations (APIs, banking/payment gateways, SMS gateways), data integrity, and user access control principles.
Proven track record in advanced troubleshooting, problem-solving, and managing technical escalations directly with software vendors.
Communication Skills: Good written and spoken English and Urdu; proficiency in local languages is a plus.
๐ฒ ๐๐จ๐ฐ ๐ญ๐จ ๐๐ฉ๐ฉ๐ฅ๐ฒ:
If you are a driven professional ready to shape the future of energy utilities in Northern Pakistan, submit your CV through the job portals: www.mansab.org and akdn.org/careers
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