01/08/2026
Información para los miles de usuarios de sistemas Outback. No dude en contactarnos si tiene problemas con sistema.
An Update on OpticsRE
We know many of you have experienced issues with the OpticsRE platform over the past several months, including intermittent connectivity, delayed data reporting, and gaps in historical system data. We understand how important reliable system monitoring is, and we appreciate your patience while we've worked to address these challenges.
We're pleased to share that a significant update is on the way.
Our engineering team has been working diligently on a long-term solution that includes both hardware and software improvements designed to enhance the overall performance and reliability of the platform.
Because these improvements require updates to both the underlying infrastructure and the live service, the rollout will take place in phases over the coming weeks. This approach allows us to carefully implement, monitor, and validate each stage of the update to help ensure a successful transition.
We'll continue to keep you informed as the rollout progresses and will share additional updates along the way.
Thank you for your continued patience, your feedback, and for being part of the OutBack Power community.