Esso Singapore

We have been fuelling Singapore since 1893, and over that time we have been doing all we can to improve the quality of life’s journeys. At Esso, we are dedicated to helping you go further with our quality Synergy fuels, as well as giving you great value with our Smiles Driver Rewards programme. Every litre of Synergy fuel purchased earns you Smiles Points – redeemable for fuel, convenience store i

tems, and a range of partner rewards and other items – so you will be all set for the journey ahead. Our page is a platform to discuss the Esso brand, our initiatives, services, and products. Please take a minute to read our

HOUSE RULES, designed to help provide a quality environment for our fans. Please keep them in mind whenever you post or comment on our Page. HOUSE RULES

By using or accessing this Page, you agree to comply with Facebook’s Statement of Rights and Responsibilities (https://www.facebook.com/legal/terms). While we are interested in hearing from everyone, it is important to note that posts by users to Esso Singapore’s page, including comments by users to Esso Singapore’s Facebook posts, do not reflect the opinions of Esso, nor does Esso confirm or endorse their accuracy. Esso reserves the right to remove any posts or comments that do not adhere to our HOUSE RULES, and to block anyone who violates them repeatedly. Specifically, we will remove any contributions that are deemed by us to be:

• Seditious, abusive, harassing, stalking, threatening or attacking others

• Promoting any illegal activity, violence or sexually explicit material

• Defamatory, offensive, obscene, vulgar or depicting violence

• Hateful in language, whether targeting race, ethnicity, religion, gender, nationality, disability, sexual orientation, political beliefs or otherwise

• Fraudulent, deceptive, misleading or unlawful

• Trolling or deliberate disruption of an otherwise valid discussion

• Infringing any copyright, database right, trademark or other intellectual property right of any other person

• Spam

• Uploading files that contain viruses or programmes that could damage the operation of other people’s computers

• Commercial solicitation or solicitation of donations

• Link baiting (embedding a link in your post to draw traffic to your own Page or site)

If you would like to reach out to us on our Facebook content, please message us and include your contact details. We will be in touch with you as soon as possible. For feedback and enquiries on our products and services, please contact us via the following:

• For feedback on our Esso service stations, please call our Customer Relations Hotline at 1800 347 5103 (operating hours: 8am to 5pm, Mondays to Fridays, closed on weekends and public holidays). E-mail: [email protected]

• For enquiries regarding Smiles Driver Rewards or your Smiles account, please call our Smiles Hotline at 1800 300 8888 (operating hours: 9am to 6pm, Mondays to Fridays, closed on weekends and public holidays).

• For enquiries regarding Speedpass, please call our Speedpass Customer Service Hotline at 1800 900 8000 (operating hours: 8am to 5pm, Mondays to Fridays, closed on weekends and public holidays). E-mail: [email protected]

• For enquiries regarding Esso fleet cards and commercial vehicles programme, please call our ExxonMobil Fleet Card Centre Hotline at 800 6162 333 (operating hours: 9am to 6pm, Mondays to Fridays, closed on weekends and public holidays). E-mail: [email protected]

• For general enquiries on ExxonMobil Asia Pacific Pte Ltd, please call our Corporate Hotline at 6885 8000 (operating hours: 8am to 5pm, Mondays to Fridays, closed on weekends and public holidays).

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Terms and Conditions of Esso Singapore page contest posts

Eligibility

1. This contest administered by and/or on behalf of the Promoter on Facebook (“Contest”) is open to all Singaporeans, Singapore Permanent Residents, and foreigners, residing in Singapore, aged 18 and above, except employees of the Promoter and/or anyone associated with the conduct of the Contest. The Contest period is as stipulated in the Contest-specific post(s) (“Contest Post(s)”). Mechanics

3. Entrants must submit their entries by posting a comment to the Contest Post on the official Esso Singapore page at https://www.facebook.com/EssoSingapore. Entries must be relevant and responsive to the Contest question posed in the Contest Post, and must be submitted within the Contest period stipulated in the Contest Post. No fuel or convenience store purchase or any other qualification is required.

4. Contents of all entries submitted may be used to promote or publicise the Contest on Facebook or in internal communications of the Promoter and/or its appointed contractors as they reasonably deem fit. All entrants are deemed to have consented to such use.

5. Only one (1) entry per unique entrant will be considered for the purposes of this Contest. In the event multiple entries are submitted by the same entrant, the Promoter reserves the right to consider and/or select only one (1) entry by the particular entrant.

6. The winner(s) will be selected based on the criteria stipulated in the Contest Post at the Promoter’s sole discretion.

7. The winner(s) will be notified by the Promoter or its appointed contractors via a winner(s) announcement posted in a comment to the Contest Post (“Winner Announcement”).

8. The winner(s) must provide the Promoter with his/her personal particulars such as full name, mobile number and email address within the stipulated period in the Winner Announcement via Facebook Messenger (or as otherwise directed), for the purpose of prize fulfilment. If any winner chooses not to or otherwise fails to provide his/her personal particulars within the stipulated period, the Promoter reserves the right to forfeit his/her prize and/or select an alternative winner.

9. Personal particulars provided by the winner(s) for the purpose of prize fulfilment will be used strictly for such purpose and will not be used for any kind of telemarketing (whether via voice calls or text messages). In providing the personal particulars, the winner(s) consents to the collection, use and disclosure of personal data by/to the Promoter and its agent(s) or vendor(s) for the purposes stipulated above.

10. The terms and conditions for this Contest may be revised from time to time at the Promoter’s sole discretion without prior notice. Without prejudice to the foregoing, do note that the Contest may be withdrawn in the event of any unforeseen circumstances outside the Promoter’s reasonable control, and the Contest may be withdrawn or suspended in the event of technical or other difficulties that might compromise the integrity of the Contest.

11. The Promoter and its appointed contractors accept no responsibility for difficulties experienced in submitting an entry to this Contest. Proof of entry submission is not proof of receipt of an entry by the Promoter. The Promoter is not responsible for any unsuccessful or late entry submissions whether due to technical reasons, or otherwise. Entries submitted by any other means other than through the official Esso Singapore page at https://www.facebook.com/EssoSingapore will not qualify for the Contest.

12. By submitting an entry for this Contest, an entrant is deemed to have accepted these terms and conditions, and agreed to be bound by them. Any breach of these terms and conditions by a winner may result in prize forfeiture. Prizes

13. The prize(s) for the Contest will be stated in the Contest Post. All prizes are non-transferable, cannot be exchanged for cash, other denominations or other goods/services, and are subject to prevailing terms and conditions of use.

14. The Promoter makes no warranties or representations (whether express or implied) on the quality, value, merchantability or suitability with respect to the prize(s). The Promoter will not be liable or responsible for the quality, service or any defect/malfunction of the prize(s) and/or any loss, injury or damage that may be suffered or incurred by any person in connection with the prize(s) or the use of the prize(s). The winners and/or any other persons who benefit from the prize(s) shall accept and enjoy the prize(s) at their own risk.

15. The Promoter reserves the right to substitute any prize with a prize of equivalent or greater value at its sole discretion.

16. Unclaimed prizes after the date notified for collection will be forfeited and may be utilised for future marketing programs and/or contests. Others

ExxonMobil Asia Pacific Pte. (“ExxonMobil”) and Aster Mobility Solutions 1 Pte. (“AMS1”) have entered into a Sale and Purchase Agreement dated 24 October 2025, pursuant to which the Esso retail station business in Singapore will be transferred from ExxonMobil to AMS1. The transaction is targeted to complete on 31 December 2025, subject to regulatory approvals and other matters. Under these terms and conditions, references to “Promoter” shall mean ExxonMobil prior to the closing of the aforesaid transaction, or AMS1 after the closing of the aforesaid transaction.

18. The Promoter and its appointed contractors shall not be responsible or liable for any claim, loss or damage whatsoever arising out of or in connection with the Contest or the prizes awarded during the Contest.

19. Any opinions expressed in contests by contestants are personal to contestants and they do not necessarily reflect the views of the Promoter.

20. This Contest is in no way sponsored, endorsed or administered by, or associated with, Facebook. In using Facebook, you acknowledge that you must comply with Facebook’s Terms of Service (https://www.facebook.com/terms.php) and Pages Terms (https://www.facebook.com/page_guidelines.php).

21. The Promoter’s decisions on all matters relating to this Contest (including the selection of winner(s)) shall be final and binding. The Promoter reserves the right not to enter into any correspondence or communications with any party in relation to such decisions.

22. These Contest terms and conditions shall be governed by and construed in accordance with Singapore laws, and all entrants must submit to the exclusive jurisdiction of the Singapore courts for any dispute arising out of or in connection with this Contest.