01/26/2026
REVIEW OF 2025: CLIENTS’ BIGGEST CLOUD CONCERNS
I'm reflecting on conversations with clients determined to move faster, innovate boldly, and stay ahead in the cloud. Across industries and maturity levels, two themes repeatedly surfaced last year:
1. Cloud is scaling faster than discipline, strategy, and financial intent
For many organizations, cloud adoption is outpacing the architectural rigor, operating models, and cost governance required to sustain it. In the push to reach production quickly, foundational decisions are deferred, leading to environments that are overbuilt in development, under-optimized in production, fragmented across teams, and governed inconsistently.
Over time, this imbalance shows up in rising costs, growing complexity, and declining agility, making cloud environments harder to manage and more expensive to evolve.
2. AI ambition is outrunning readiness both technically and organizationally
Many organizations are pushing aggressively into AI before their cloud foundations, operating models, or teams are ready to support it. AI depends on solid core architecture, but it also adds new layers that require deliberate planning. When that planning isn’t there, early momentum often breaks down during scaling, introducing risk, unpredictability, and rework that erodes confidence and value. This is compounded by the shortage of experienced cloud and AI talent. The people who truly understand how to design, operate, and scale these solutions are stretched thin, leaving organizations dependent on a small number of individuals—and vulnerable when priorities shift or people move on.
Our challenge is to operationalize cloud and AI in a way that is resilient, scalable, and economically sound. These are the issues we’ll continue to solve throughout this year.