02/22/2025
We were honored to have Kaitlyn invited to interview on Good Neighbor Podcast Tri-Cities with Skip Mauney, it was a great discussion🎙️
Listen through the link below! 🤝
“What makes Kaitlyn Cloney with Honest AC a good neighbor?
In a recent episode of the Good Neighbor Podcast, listeners are invited to explore the fascinating entrepreneurial journey of Kaitlyn Cloney, owner-operator of Honest AC LLC. Kaitlyn, alongside her husband Tony and business partner Mike, has made significant strides in transforming the HVAC and refrigeration industry in Tennessee. With a focus on honesty and community care, Honest AC LLC is a family-owned venture that services the rural stretch between Knoxville and Chattanooga. The episode sheds light on how dissatisfaction with commission-driven practices led Kaitlyn and her team to establish a business model that prioritizes integrity and genuine customer care.
Kaitlyn's transition from the salon industry to HVAC was not a straightforward path. Her background in salons equipped her with valuable skills that she leveraged to build Honest AC LLC. This unique journey highlights the importance of trust-building and community values, which have been instrumental in the company's success. Through engaging storytelling, Kaitlyn shares the challenges and triumphs of running a small business in rural Tennessee, emphasizing their partnerships with local churches, ministries, and small business owners.
The podcast episode dives deep into the heart of Honest AC LLC's mission. Kaitlyn, Tony, and Mike are committed to providing authentic service and forging meaningful connections from Knoxville to Chattanooga. Their approach is grounded in the belief that service providers should not be incentivized by commissions. Instead, they should focus on helping customers solve problems without the pressure of upselling unnecessary products or services. This ethos of repair-first, if possible, sets Honest AC LLC apart from many other companies in the industry.
One of the key takeaways from the episode is Kaitlyn's perspective on common myths and misconceptions in the heating and air business. For instance, she debunks the idea that refrigerant loss in HVAC systems is normal or that refrigerant efficiency diminishes over time. These insights not only educate consumers but also reinforce Honest AC LLC's commitment to transparency and integrity in their work.
Outside of her professional endeavors, Kaitlyn shares a glimpse into her personal life. Balancing her role as a business owner with family responsibilities, she speaks candidly about overcoming health challenges that have made her stronger and more resilient. Her journey is a testament to the power of perseverance and the importance of having a supportive community.
The episode also underscores the role of Honest AC LLC as a valuable community resource. Kaitlyn expresses a deep commitment to supporting local initiatives, fundraisers, and charities. Whether or not individuals use their services, Honest AC LLC aims to be a reliable partner for the community, always ready to lend a helping hand or offer expert advice.
For those interested in learning more about Honest AC LLC, Kaitlyn highlights several ways to connect with them, including their main platform, Facebook, and their upcoming YouTube channel. These channels provide easy access to educational content for both customers and other technicians in the area, furthering their mission of community engagement and support.
In summary, this episode of the Good Neighbor Podcast is an inspiring look at how Kaitlyn Cloney and Honest AC LLC are redefining standards in the HVAC industry. By prioritizing honesty, community values, and customer care, they are not only cooling homes but also building trust and fostering meaningful relationships across Tennessee. Listeners are left with a sense of hope and motivation to pursue their own entrepreneurial dreams with integrity and dedication.”
https://gnptri-cities.com/b/ep-89-elevating-hvac-excellence-kaitlyn-cloneys-honest-ac-revolution-in-tennessee
