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Monday 07:30 - 18:30 Tuesday 07:30 - 18:30 Wednesday 07:30 - 18:30 Thursday 07:30 - 18:30 Friday 07:30 - 18:30 Saturday 07:30 - 18:30

KEAT Africa Limited, Lusaka (2026)

Name: KEAT Africa Limited
Address: Lusaka, 10101, ZM
Telephone: +260762446629
Price range: Not Applicable
Rating: 5

05/05/2026

🔧 𝗣𝗛𝗜 𝗔𝗿𝗲𝗮, 𝗟𝘂𝘀𝗮𝗸𝗮 – 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗨𝗽𝗱𝗮𝘁𝗲
🧺

KEAT was on site in PHI, Lusaka, attending to a Defy Front Loader Washing Machine that had developed operational issues.

Client concern:
– The washer was not spinning and not draining water, affecting the completion of wash cycles.

Works done:

√ Professional Assessment & Diagnosis
– Our technician carried out a detailed inspection of the washer’s drainage system, motor function, and control mechanisms.

√ Fault Identified & Resolved
– The root cause affecting both spinning and draining was accurately diagnosed and professionally repaired.
– All related components were tested to ensure proper coordination and safe operation.

√ Comprehensive Servicing
– The washer underwent a full service, including cleaning, inspection, and performance optimization to enhance efficiency and longevity.

✅ The washing machine is now fully functional, draining, spinning, and operating at optimal performance.

🧠 Professional Insight

Issues affecting spinning and draining are often interconnected and require proper diagnosis, not guesswork. At KEAT, we ensure that the root cause is identified and resolved, preventing recurring faults.

Get in touch with us today:
📞 Call: +260762446629
💬 WhatsApp: +260762446629
📧 Email: [email protected]

🛠️ KEAT – Quality, Our Speciality
KEATCARE™ – Accurate Diagnosis. Reliable Repairs. Maximum Performance.

™

28/04/2026

🇿🇲 𝗛𝗮𝗽𝗽𝘆 𝗞𝗲𝗻𝗻𝗲𝘁𝗵 𝗞𝗮𝘂𝗻𝗱𝗮 𝗗𝗮𝘆
🇿🇲

Today, we honor the legacy of Dr. Kenneth Kaunda, a visionary leader whose commitment to unity, peace, and nation-building laid the foundation for the Zambia we proudly serve today.

His values of discipline, integrity, and service continue to inspire us — not just as individuals, but as a company dedicated to making a meaningful impact in our industry.

At KEAT, we carry this spirit forward by striving for excellence in everything we do — delivering reliable solutions, empowering homes and businesses, and building trust through quality service.

As we remember his legacy, we are reminded that true progress is built on strong values, consistent effort, and service to others.

Let us continue to build, serve, and grow — together.

🛠️ KEAT – Quality, Our Speciality
KEATCARE™ – Protecting What Keeps You Comfortable

📞 Call: +260762446629
💬 WhatsApp: +260762446629
📧 Email: [email protected]

™

13/04/2026

🔧 𝗠𝗲𝗮𝗻𝘄𝗼𝗼𝗱, 𝗟𝘂𝘀𝗮𝗸𝗮 – 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗨𝗽𝗱𝗮𝘁𝗲 🍽️

KEAT was on site in Meanwood, Lusaka, attending to a Defy Microwave Oven that was experiencing heating failure.

Client concern:
– The microwave was coming on normally but not heating food.

Works done:

√ Professional Assessment & Diagnosis
– Our technician carried out a detailed inspection of the microwave’s high-voltage heating system, including key components responsible for heat generation.

√ Fault Identification & Repair
– The underlying fault within the heating circuit was accurately diagnosed and professionally repaired, restoring proper functionality.
– All safety checks were conducted to ensure reliable and safe operation.

√ System Testing & Verification
– The appliance was tested under normal working conditions and confirmed to be heating efficiently and operating correctly.

✅ The microwave is now fully functional and reliable.

🧠 Professional Insight

Microwaves that power on but do not heat typically have issues within the high-voltage system (such as magnetron, capacitor, diode, or protection circuits). These components require expert handling due to safety risks.

At KEAT, we ensure accurate diagnosis, safe repairs, and long-lasting solutions.

For added peace of mind, the client was issued a service warranty, reflecting our commitment to quality workmanship.

Get in touch with us today:
📞 Call: +260762446629
💬 WhatsApp: +260762446629
📧 Email: [email protected]

🛠️ KEAT – Quality, Our Speciality
KEATCARE™ – Safe Repairs. Expert Diagnosis. Reliable Performance.

™

11/04/2026

🔧 𝗖𝗵𝗮𝗺𝗯𝗮 𝗩𝗮𝗹𝗹𝗲𝘆 (𝗠𝘂𝘁𝘂𝗺𝗯𝗶 𝗔𝗿𝗲𝗮), 𝗟𝘂𝘀𝗮𝗸𝗮 – 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗨𝗽𝗱𝗮𝘁𝗲
🍽️

KEAT was on site in Chamba Valley, Mutumbi Area, attending to a Samsung Microwave Oven that was not heating food, despite powering on normally.

Works done:

√ Professional Assessment & Diagnosis
– Our technician carried out a detailed inspection of the microwave’s high-voltage heating system and control components.

√ Fault Identified & Resolved
– The root cause of the heating failure was accurately diagnosed and professionally repaired.
– All critical components were tested to ensure safe and efficient heating performance.

√ System Testing & Verification
– The microwave was tested under normal operating conditions and confirmed to be heating effectively and functioning properly.

✅ The appliance is now fully operational and reliable.

🧠 Professional Insight

Microwaves may power on but fail to heat due to faults in the high-voltage system, which requires expert handling. At KEAT, we ensure:
• Accurate diagnosis of the real problem
• Safe handling of high-voltage components
• Reliable and lasting repair solutions

For added confidence, the client was issued a service warranty, reflecting our commitment to quality workmanship and customer satisfaction.

Get in touch with us today:
📞 Call: +260762446629
💬 WhatsApp: +260762446629
📧 Email: [email protected]

🛠️ KEAT – Quality, Our Speciality
KEATCARE™ – Safe Repairs. Accurate Diagnosis. Guaranteed Results.

™

08/04/2026

🔧 𝗖𝗵𝗮𝗹𝗮𝗹𝗮 (𝗥𝗼𝗰𝗸𝗳𝗶𝗲𝗹𝗱 𝗔𝗿𝗲𝗮 – 𝗠𝘂𝗻𝘆𝗮𝗯𝘂𝗹𝗲 𝗠𝗮𝗿𝗸𝗲𝘁), 𝗟𝘂𝘀𝗮𝗸𝗮 – 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗨𝗽𝗱𝗮𝘁𝗲
🧺

KEAT was on site in Chalala, Stone Area near Munyabule Market, working on a Defy Twin Tub Washing Machine that had a washing function failure.

Client concern:
– The washer was not functioning in wash mode, affecting normal operation.

Works done:

√ Professional Assessment & Diagnosis
– Our technician inspected the washer’s control and timing system to determine the fault.

√ Root Cause Identified
– The issue was traced to a defective timer, which controls the wash cycles and machine operations.

√ Replacement & Repair
– The faulty timer was replaced with a compatible unit, restoring proper cycle control.

✅ The washing machine is now fully functional and operating normally.

🧠 Professional Insight

Timers are critical in twin tub washers as they:
• Control wash and spin durations
• Ensure proper sequence of operations
• Maintain efficiency and safety

At KEAT, we ensure the use of correct parts and precise repairs for long-lasting performance.

Get in touch with us today:
📞 Call: +260762446629
💬 WhatsApp: +260762446629
📧 Email: [email protected]

🛠️ KEAT – Quality, Our Speciality
KEATCARE™ – Accurate Diagnosis. Quality Repairs. Guaranteed Performance.

™

05/04/2026

🔧 𝗖𝗵𝗮𝗹𝗮𝗹𝗮 (𝗚 𝗚𝗿𝗲𝗲𝗻𝘀 𝗔𝗿𝗲𝗮), 𝗟𝘂𝘀𝗮𝗸𝗮 – 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗨𝗽𝗱𝗮𝘁𝗲
🍽️

KEAT was on site in Chalala, G Greens Area, Lusaka, attending to a Samsung Dishwasher that was not performing efficiently.

Client concern:
– The dishwasher was not cleaning dishes properly
– The dishes were also not drying after the cycle

Works done:

√ Professional Assessment & Diagnosis
– Our technician carried out a detailed inspection of the heating system, wash cycle components, and control functions.

√ Root Cause Identified
– It was discovered that the heating element was not being activated, which is critical for both effective cleaning and drying.
– Without proper heating, detergent does not dissolve efficiently, and drying cannot occur.

√ Corrective Repair
– The underlying cause affecting the heating system was accurately diagnosed and professionally repaired.
– All related components were tested to ensure proper heat generation and cycle performance.

✅ The dishwasher is now cleaning effectively and drying dishes properly, restoring full functionality.

🧠 Professional Insight

Heating systems play a vital role in dishwasher performance. When compromised, it affects:
• Cleaning efficiency
• Hygiene standards
• Drying performance

This is why KEAT emphasizes accurate diagnosis and complete system restoration, not just temporary fixes.

For added peace of mind, the client was issued a service warranty, reinforcing our commitment to quality workmanship and reliable results.

Get in touch with us today:
📞 Call: +260762446629
💬 WhatsApp: +260762446629
📧 Email: [email protected]

🛠️ KEAT – Quality, Our Speciality
KEATCARE™ – Accurate Diagnosis. Effective Repairs. Guaranteed Performance.

™

03/04/2026

🔧 𝗖𝗵𝗮𝗺𝗯𝗮 𝗩𝗮𝗹𝗹𝗲𝘆 (𝗠𝘂𝘁𝘂𝗺𝗯𝗶 𝗔𝗿𝗲𝗮), 𝗟𝘂𝘀𝗮𝗸𝗮 – 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗨𝗽𝗱𝗮𝘁𝗲 🧺

KEAT was on site in Chamba Valley, Mutumbi Area, attending to a Samsung Top Loader Washing Machine with a control interface failure.

Client concern:
– The washer controls were not responding, making it impossible to operate the machine.

Works done:

√ Professional Assessment & Diagnosis
– Our technician carried out a detailed inspection of the touch pad interface and control panel assembly.

√ Fault Identified
– The issue was traced to the touch pad button rubber (membrane), which had worn out, broken off, and dropped inside the control panel, leaving a visible opening (🕳️).
– This prevented proper contact between the user input and the control system, making the washer unresponsive.

√ Precision Restoration
– The touch pad button rubber was carefully redesigned and restored, ensuring proper contact and responsiveness.
– The control panel structure was reinforced to maintain durability and proper alignment.

√ System Testing
– All functions were tested to confirm accurate response and smooth operation.

✅ The washing machine is now fully functional and operating efficiently.

🧠 Professional Insight

Touch pad membranes are critical for accurate user input. Damage to these components can mimic more serious electronic faults, but with the right expertise, they can be professionally restored without replacing the entire control system—saving the client unnecessary costs.

At KEAT, we focus on component-level solutions, combining skill and experience to deliver cost-effective and lasting repairs.

Get in touch with us today:
📞 Call: +260762446629
💬 WhatsApp: +260762446629
📧 Email: [email protected]

🛠️ KEAT – Quality, Our Speciality
KEATCARE™ – Smart Repairs. Skilled Hands. Reliable Results.

™

30/03/2026

🔧 𝗖𝗵𝗮𝗺𝗯𝗮 𝗩𝗮𝗹𝗹𝗲𝘆, 𝗟𝘂𝘀𝗮𝗸𝗮 – 𝗜𝗻𝘀𝘁𝗮𝗹𝗹𝗮𝘁𝗶𝗼𝗻 𝗨𝗽𝗱𝗮𝘁𝗲 🧺✨

KEAT was on site in Chamba Valley, Lusaka, carrying out a professional installation of a SPJ Front Loader Washing Machine for a valued client.

Works done:

√ Professional Installation
– The front loader washer was properly positioned, leveled, and securely installed.
– All water inlet and drainage connections were correctly fitted to ensure safe and efficient operation.

√ System Testing & Commissioning
– The machine was tested through initial cycles to confirm proper water intake, drainage, and spinning performance.

√ Client Guidance
– The client was given practical usage and maintenance tips, including correct loading, detergent use, and care practices to extend the lifespan of the machine.

✅ The washer is now fully installed, operational, and ready for reliable daily use.

🧠 Professional Advice

• Proper installation is critical to prevent leakage, vibration, and drainage issues.
• Always ensure the drain hose is installed at the correct height to avoid backflow problems.
• Regular maintenance and correct usage help maximize efficiency and durability.

At KEAT, we ensure every installation is done with precision, professionalism, and long-term performance in mind.

Get in touch with us today:
📞 Call: +260762446629
💬 WhatsApp: +260762446629
📧 Email: [email protected]

🛠️ KEAT – Quality, Our Speciality
KEATCARE™ – Professional Installation. Reliable Performance. Peace of Mind.

™

20/03/2026

🔧 𝗦𝗵𝗮𝗻𝗱𝘂𝗺𝗯𝘂 𝗔𝗿𝗲𝗮, 𝗟𝘂𝘀𝗮𝗸𝗮 – 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗨𝗽𝗱𝗮𝘁𝗲 🧺

KEAT was on site in Shandumbu Area, Lusaka, working on a Univa Twin Tub Washing Machine that had been out of service.

Client concern:
– The washer was not powering on
– The client indicated that even before it was packed away, the machine was already not working

Works done:

√ Professional Assessment & Diagnosis
– Our technician carried out a detailed inspection of the washer’s electrical and mechanical systems to determine the root cause of failure.

√ Root Cause Identified & Resolved
– The fault affecting power supply and system operation was accurately identified and professionally repaired.
– All critical components were tested to ensure safe and stable functionality.

√ System Restoration & Testing
– The washer was fully tested under operation and restored to normal working condition.

✅ The washing machine is now fully functional and reliable.

🧠 Professional Insight

Appliances that are left unused for long periods often develop faults due to:
• Electrical component degradation
• Dust and moisture buildup
• Hidden wiring or connection issues

This is why KEAT always begins with a professional diagnosis to ensure the real problem is identified and solved—not just the symptoms.

For added confidence, we always give our valued clients a service warranty, reinforcing our commitment to quality workmanship and long-term reliability.

At KEAT, we believe in delivering value for money, professional service, and lasting solutions.

Get in touch with us today:
📞 Call: +260762446629
💬 WhatsApp: +260762446629
📧 Email: [email protected]

🛠️ KEAT – Quality, Our Speciality
KEATCARE™ – Smart Diagnosis. Reliable Repairs. Peace of Mind.

™

17/03/2026

🔧 𝗖𝗵𝗮𝗹𝗮𝗹𝗮 (𝗦𝗮𝗹𝗲𝗻𝗮 𝗔𝗿𝗲𝗮), 𝗟𝘂𝘀𝗮𝗸𝗮 – 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗨𝗽𝗱𝗮𝘁𝗲 🍽️

KEAT was on site in Chalala, Salena Area, Lusaka, attending to a microwave oven that was experiencing heating problems.

Client concern:
– The microwave was coming on normally but not warming food.

Works done:

√ Professional Assessment & Diagnosis
– Our technician carried out a careful inspection of the microwave’s high-voltage heating system, including the protection circuits and internal components.

√ Root Cause Identified
– The issue was traced to a damaged high-voltage safety protection fuse circuit.
– This safety system is designed to protect critical microwave components such as the magnetron, capacitor, and transformer from electrical damage.

√ Repair & Restoration
– The faulty safety protection components were professionally repaired and restored.
– The microwave was then tested under normal operating conditions to confirm safe and effective heating.

✅ The microwave is now working perfectly and heating food efficiently again.

🧠 Professional Advice for Clients

• If a microwave comes on but does not heat, the issue is often within the high-voltage heating circuit.
• These components operate at very high voltage and can be dangerous, so repairs should always be handled by qualified technicians.
• Avoid operating the microwave when you notice sparks, unusual smells, or heating failure.
• Regular inspection and servicing help prevent major component damage.

At KEAT, we focus on accurate diagnosis, safe repairs, and reliable appliance performance.

Get in touch with us today:
📞 Call: +260762446629
💬 WhatsApp: +260762446629
📧 Email: [email protected]

🛠️ KEAT – Quality, Our Speciality
KEATCARE™ – Professional Diagnosis. Safe Repairs. Reliable Appliances.

™

16/03/2026

🔧 𝗪𝗼𝗼𝗱𝗹𝗮𝗻𝗱𝘀, 𝗟𝘂𝘀𝗮𝗸𝗮 – 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗨𝗽𝗱𝗮𝘁𝗲 🧺

KEAT was on site in Woodlands, Lusaka, attending to a Samsung Top Load Washer with Inverter Technology that was experiencing operational issues.

Client concern:
– The washer was allowing water in and draining at the same time, preventing the wash cycle from progressing properly.

Works done:

√ Professional Assessment & Diagnosis
– Our technician carried out a detailed inspection of the washer’s water inlet system, drainage system, and electronic sensing components.

√ Root Cause Identified
– The issue was traced to a faulty pressure switch, which is responsible for sensing and regulating the water level inside the washer.
– Additionally, the drain system had been poorly installed, causing abnormal water discharge during the filling process.

√ Corrective Solution Implemented
– The pressure switch issue was professionally addressed.
– The drain system installation was corrected to ensure proper water flow and system balance.
– After repairs and testing, the washer was restored to normal operation and cycle progression.

✅ The washing machine is now working efficiently and safely.

🧠 Professional Advice for Clients

• The drain hose must always be installed at the correct height to prevent water from siphoning out during filling.
• A faulty pressure switch can cause incorrect water level detection, affecting the entire wash cycle.
• If you notice unusual water behavior, always seek professional diagnosis rather than guessing the cause.
• Proper installation and periodic servicing help protect your appliance and extend its lifespan.

At KEAT, we combine expert diagnostics, technical precision, and practical client guidance to deliver reliable appliance solutions.

Get in touch with us today:
📞 Call: +260762446629
💬 WhatsApp: +260762446629
📧 Email: [email protected]

🛠️ KEAT – Quality, Our Speciality
KEATCARE™ – Expert Diagnosis. Reliable Repairs. Long-Term Performance.

™

KEAT Africa Limited

05/05/2026

28/04/2026

13/04/2026

11/04/2026

08/04/2026

05/04/2026

03/04/2026

30/03/2026

20/03/2026

17/03/2026

16/03/2026

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Monday	07:30 - 18:30
Tuesday	07:30 - 18:30
Wednesday	07:30 - 18:30
Thursday	07:30 - 18:30
Friday	07:30 - 18:30
Saturday	07:30 - 18:30