11/08/2026
🧊 ICE, ICE, BABY…
A fast-food client called us when their drive-through ice machine stopped working.
Our team attended site, carried out testing and found the culprit! A compressor that had gone open circuit. Not ideal when you’re trying to keep the drive-through moving and ice is a pretty important part of the operation! 🥤
Rather than leaving our client waiting, we got straight onto a solution. A new ice machine was purchased and installed just three days after the initial call-out, getting the machine back up and running and helping minimise any further disruption (and lost sales!).
But we weren't quite finished yet...
The faulty machine is heading back to the Hot Chilli workshop, where it’ll be rebuilt, tested and returned to the client to keep on hand as a critical spare.
Because apparently, one ice machine is never enough when you’re keeping the burgers, chips and drinks flowing. 😂
🔥 Job well done, Ryan, Toby & Memphis!
Another breakdown, another solution, another day at Hot Chilli. 🌶️🔧