10/06/2026
We are proud to support Darling Downs Health as they advance their digital transformation with the installation of a BD Rowa™ Smart pharmacy robot at Toowoomba Hospital.
This state‑of‑the‑art system is already transforming medication distribution across the hospital by automating storage, retrieval and dispensing, improving safety, accuracy and workflow efficiency.
Annette Scott PSM, Chief Executive of Darling Downs Health, highlighted the impact the BD Rowa™ Smart robot is having on pharmacy operations:
“The robot will save our pharmacists and pharmacy technicians countless hours when it comes to processing and dispensing scripts. Thanks to this technology, our pharmacy team can deliver exceptional patient care by streamlining routine tasks and freeing up more time for meaningful clinical engagement.”
The BD Rowa™ Smart system is already handling more than 1,200 transactions per day with speed and accuracy, and has capacity to store up to 13,000 products, supported by real‑time stock monitoring to help reduce waste.
Director of Pharmacy Services, Graham Caitens, also emphasised the role BD Rowa™ plays in patient safety:
“This robot will help improve patient safety by ensuring the right medication gets to the right patients.”
We are honoured to partner with Toowoomba Hospital as they continue to invest in innovative technologies that strengthen the delivery of care across the Darling Downs region.
Hospitals across Australia are facing increasing pressure from pharmacist shortages and rising call‑out costs, particularly in regional areas. Automation is becoming a critical enabler to maintain service levels, improve efficiency and support clinical teams to focus where they are needed most.
If your hospital is facing similar challenges, now is the time to explore how BD Rowa™ can support a more sustainable and efficient pharmacy operation.
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