Started in 1989, All Purpose Pumps was a small family owned and operated business. With a passion for quality pump solutions and systems, partnering with Plumbers, Builders, Consultants and Industrial Clients. APP has built the knowledge and experience to deliver end-to-end solutions to some of the most difficult challenges. In late 2013 All Purpose Pumps moved into our new Custom-Built Office, Wa
rehouse and Factory facility at 21-23 Industrial Avenue. The facility has a custom testing bay to ensure all our pumps and systems leave the factory in perfect working order. OUR VISION
To be the respected and preferred partner for fluid transfer in the Industries we serve
OUR MISSION
To deliver trusted, precision engineered solutions to our Clients, as a resourceful committed Team
HOW OUR MEMBERS THINK
The 100/0/0 is an All Purpose Pumps Principle which reflects our commitment to take 100% Responsibility, 0 Excuses and 0 Blame. We make zero Excuses for not providing great customer service or providing exceptional quality systems. There is no excuse for not performing at our best. There is no Blame at All Purpose Pumps, we understand that mistakes are not performed on purpose, we support each other to move forward through skill development and training. We are all dedicated to the same goals, personally and as a company. We are aware that each of us must take 100% responsibility for reaching them. OUR CORPORATE VALUES
We work with an ethos of ERIK, that is:
Excellence – A commitment to excelling at every level
Responsibility – Always recommend the best solutions for Client success
Integrity – To demonstrate the truth, fairness and openness in our actions
Knowledge – Continually advance our Client and staff capabilities to guarantee success
OUR QUALITY POLICY
In 2014 All Purpose Pumps was recognised as having ISO 9001: Certified Quality Management Systems and have maintained this accreditation since. We take the quality of everything we do extremely seriously, our policy on quality being:
To meet or exceed our Customer requirements and expectations in a proactive, professional and cost-effective manner.
