Identilab

20/10/2026

At Identilab, we invite every customer to complete a satisfaction survey when they receive their DNA test report. Why? Because while scientific accuracy is fundamental to what we do, the experience our customers have along the way matters just as much.

We've reviewed our latest survey responses, and we're delighted to share some of the results. We're proud of these results, but we're equally grateful for the constructive feedback that helps us keep improving.

A huge thank you to our customers for trusting us, and to our wonderful team for the care and professionalism they bring to their work every day.

09/09/2026

Choosing a paternity test? 🧬

There are plenty of DNA testing websites out there, but not every company selling paternity tests is actually a laboratory.

Before you order, it’s worth knowing who will perform your test, where your samples will be analysed, what accreditation the laboratory holds, and what’s included in the price.

We’ve put together a simple guide to help you know what to look for when choosing a paternity testing provider in Australia.

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29/06/2026

Sunnie embodies everything we strive for at Identilab. Her compassion, professionalism and genuine care for our clients make an enormous difference, particularly when people are navigating some of life's most emotional and uncertain moments.

We're incredibly proud to have her as part of our team. 💙

Thank you, Garry, for taking the time to recognise Sunnie's dedication with such thoughtful words. Feedback like this means the world to us.

17/05/2026

🎉 Identilab turns 9! 🎉

This week, we’re celebrating 9 years of helping families find answers.

From humble beginnings to becoming one of Australia’s trusted DNA testing laboratories, it’s been an incredible journey, and we’re so grateful to every client, referrer, and supporter who has been part of it.

To say thank you, we’re offering a birthday shipping special from Monday 18 May to Sunday 24 May:

🎁 FREE standard postage on all orders, or
⚡ Express postage for just $25

Thank you for supporting an independent, Australian-owned laboratory for the past 9 years. Here’s to the next chapter 🧬💙

Identilab offers Australia's most reliable DNA Testing for Peace of Mind or Legal Purposes. Paternity, Maternity, Immigration and more.

09/03/2026

Most people think DNA testing is fairly straightforward: half your DNA comes from your mother, half from your father. But biology can sometimes throw a curveball.

In our latest blog post, we explore a fascinating genetic phenomenon called chimerism, where a person can carry more than one DNA profile in their body. We also share a real case study from our laboratory where a bone marrow transplant initially complicated a paternity test.

It’s a great reminder that DNA testing isn’t just about technology... it’s about scientific interpretation too.

Read the full article here 👇

Discover how chimerism and bone marrow transplants can create multiple DNA profiles and complicate paternity testing, explained by the scientists at Identilab.

02/03/2026

🌟 Identilab Welcomes Dr Kelly Grisedale as Principal Scientist

We are delighted to announce the appointment of Dr Kelly Grisedale as Principal Scientist at Identilab.

Kelly brings more than a decade of experience in forensic genetics, human identification, and advanced DNA analysis, with senior roles at the Australian Federal Police and Forensic Science SA. Her expertise is supported by an extensive record of research, publications, and national collaboration.

In her new role, Kelly will provide strategic operational leadership across Identilab’s DNA testing services - strengthening scientific oversight, supporting our team, and ensuring we continue to deliver accurate, timely, and ethically grounded results to our clients across Australia and New Zealand.

This appointment represents an important step in Identilab’s continued growth and our commitment to maintaining the highest standards of quality, innovation, and client care.

Please join us in welcoming Kelly to the Identilab team.

09/02/2026

Client feedback like this is exactly why we do what we do.

Immigration DNA testing can be a stressful and unfamiliar experience for families navigating visa and citizenship applications. Our role is to make the science clear and the process as straightforward as possible, while delivering results that meet the requirements of the Department of Home Affairs.

If you have been asked to undertake DNA testing by the Department of Home Affairs, we're here to help. Identilab meets the Department's requirements for DNA testing and sample collection locally and abroad and has extensive experience liaising with Australian Embassies, High Commissions, Consulates, and approved panel physicians for overseas clients.

28/01/2026

Identilab is now a DV Safe Phone drop location!

We're proud to announce that Identilab has become an authorised drop-off location for DV Safe Phone, supporting their vital work providing free mobile phones to people experiencing domestic and family violence.

DV Safe Phone collects unwanted mobile phones, refurbishes them, and distributes them to Australians fleeing domestic violence situations. These phones provide a crucial lifeline, offering access to emergency services, support networks, and pathways to safety.

If you have an unwanted mobile phone gathering dust, you can now drop it off at our Brisbane laboratory. Every phone donated helps someone in crisis stay connected and safe. hashtag

Learn more about DV Safe Phone's work at

Help us ensure every call for help is heard

22/12/2025

🎄 Christmas Closure 🎄

We’ll be taking a short break over Christmas and will be closed from 12 noon on Wednesday 24 December, reopening at 9am on Monday 5 January.

If you place an order during this time, it will be processed as soon as we’re back in the office.

Thank you to all our customers for trusting Identilab during some very important moments in your lives. We wish you a safe, peaceful, and happy Christmas 🎁✨

26/11/2025

At Identilab, we’re in the process of developing our first formal Sustainability Policy - part of our commitment to reducing our environmental footprint and making more responsible choices in how we operate.

We’ve already introduced several initiatives that are making a real difference day-to-day:
♻️ TerraCycle Australia & New Zealand recycling for our single-use laboratory items, including gloves, hair caps, and face masks
🛍️ Switching our bin bags to biodegradable or recycled options through Ecobags & Ecopack
🌿 Separating and recycling all recyclable materials, and diverting organic waste into compost with Ecobin Australia
🥤 Taking eligible bottles and cans to Containers for Change QLD (COEX)
🚿 Upgrading our taps and toilets to water-saving devices as part of ongoing facilities improvements
⚡ Using an energy meter to monitor our power usage and identify where we can reduce consumption

While we’re doing what we can, there’s an opportunity for bigger impact across the industry. We’d love to encourage our suppliers - Thermo Fisher Scientific, Promega Australia, and QIAGEN - to consider implementing a styrofoam recycling or recovery program. We currently drop off all styrofoam packaging to the Brisbane City Council resource recovery centre to keep it out of landfill. Getting our suppliers on board would help reduce reliance on virgin materials and support a cleaner, more circular economy in Australia.

Here’s to building a smarter, more sustainable future in science. 🌍