DigiTech Consult ltd.

01/06/2026

📣 During our recent webinar, "Secure Client Onboarding with AI Assistance & Electronic Signatures", developed in partnership with Evrotrust Technologies and Druid AI, we asked participants a simple question about the number of onboarding stages their customers typically go through before completion.

The answers revealed something more interesting than the numbers themselves.

🧠 In our latest article, we explore what the poll results tell us about onboarding complexity, why organizations gradually normalize it, and how customers often feel its effects long before the business does.

📖 Read the full article:

https://digitechconsult.com/resources/articles/the-hidden-cost-of-fragmented-customer-onboarding/

Why do modern onboarding journeys still create friction? Explore the hidden operational complexity behind digital client onboarding.

24/05/2026

Ден на Светите братя Кирил и Методий, на българската азбука, просвета и култура, и на славянската книжовност 📚🇧🇬

Днес отбелязваме силата на знанието, словото и културата да свързват поколения и да изграждат бъдещето. В свят на технологии и AI именно способността да създаваме, съхраняваме и споделяме знание остава една от най-ценните основи на развитието.

Пожелаваме ви вдъхновение, любопитство и увереност да продължавате да изграждате чрез образование, идеи и смислена комуникация.

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Day of Saints Cyril and Methodius, the Bulgarian Alphabet, Education and Culture, and Slavic Literature 📚🇧🇬

Today we celebrate the power of language, knowledge and culture to connect generations and shape the future. In a world driven by technology and AI, the ability to create, preserve and share knowledge remains one of the most valuable foundations of progress.

Wishing everyone inspiration, curiosity and the confidence to continue building through education, ideas and meaningful communication.

17/05/2026

World Telecommunication and Information Society Day 🌐📡

Happy World Telecommunication and Information Society Day to everyone building the connections that keep business moving. Behind every message, system and decision stands an infrastructure that enables real-time communication and coordination.

In an AI and automation-driven environment, connectivity is what allows systems to exchange data, operate seamlessly and support scalable, efficient business processes.

Wishing you stability, secure connections and continued growth in a world where technology works in sync with your business.

--- 👇 Българска версия 👇 ---

Световен ден на телекомуникациите и информационното общество 🌐📡

Честит празник на всички, които изграждат връзките, чрез които бизнесът функционира и се развива. Зад всяко съобщение, система и решение стои инфраструктура, която осигурява комуникация и координация в реално време.

В среда на AI и автоматизация именно тази свързаност позволява на системите да обменят данни, да работят синхронизирано и да поддържат ефективни бизнес процеси.

Пожелаваме ви стабилност, сигурни връзки и устойчив растеж в среда, в която технологиите работят заедно с вашия бизнес.

06/05/2026

Happy St. George’s Day 🇧🇬
Day of Bravery and the Bulgarian Army

Some of the most important decisions in business are not only about strategy, but about the confidence to move forward, adapt and build with clarity.

Wishing you strength, focus and steady growth, supported by the right technologies, AI solutions and well-structured processes that help your business move forward with confidence.

--- 👇 Българска версия 👇 ---

Честит Гергьовден 🇧🇬
Ден на храбростта и празник на Българската армия

Най-важните решения в бизнеса не са само въпрос на стратегия, а и на увереност да продължиш напред, да се адаптираш и да развиваш това, което изграждаш.

Пожелаваме ви сила, фокус и устойчив растеж, подкрепени от правилните технологии, AI решения и добре структурирани процеси, които движат бизнеса ви напред.

01/05/2026

Labour Day and International Workers’ Solidarity Day 🤝

Happy Labour Day to everyone whose work, professionalism and dedication drive business and society forward. Every sustainable system, process and result begins with the people behind it.

Wishing you health, recognition and balance, along with an environment where your efforts are valued and lead to meaningful outcomes ⚙️

— 👇 Bulgarian version 👇 —

Ден на труда и международната работническа солидарност 🤝

Честит празник на всички, които със своя труд, професионализъм и отдаденост движат бизнеса и обществото напред. Всяка устойчива система, процес и резултат започват с хората зад тях.

Пожелаваме ви здраве, признание и баланс, както и среда, в която усилията ви се ценят и дават реален резултат ⚙️

30/04/2026

We would like to share one of our recent projects, developed in collaboration with Doverie Brico AD (Mr.Bricolage Bulgaria) 🤝 , focused on improving both customer experience and internal processes.

As part of this work, we introduced RPA (Robotic Process Automation) for document processing and accounting activities, integrating with existing systems to accelerate daily operations and reduce manual effort.

In parallel, we developed an AI digital assistant that helps customers easily access information and navigate products and services.

💻 Mr.Bricolage Bulgaria are following a consistent path of digital transformation, and the solutions developed so far represent the first steps in a broader roadmap aimed at improving operational efficiency and customer experience.

The solutions are already live and continue to evolve based on real usage.

At this stage, the assistant:

🙌 provides information about products, services, pricing, and conditions
🙌 guides users to specific items and availability
🙌 helps locate the nearest store
🙌 enables booking of services (e.g. 3D design consultations)
🙌 offers 24/7 access with the option to transfer to a live operator when needed

If you have a few minutes, give it a try ↓

Your feedback will help us improve it further.

26/04/2026

Световен ден на интелектуалната собственост 🧠📄

Честит празник на всички, които създават стойност чрез идеи, знания и иновации. В свят на AI и автоматизация интелектуалната собственост не е просто защита, а стратегически актив, който определя конкурентоспособността и дългосрочния растеж.

Пожелаваме ви увереност да развивате и защитавате това, което създавате, и смелост да го превръщате в реални бизнес резултати ⚙️

--- 👇 English version 👇 ---

World Intellectual Property Day 🧠📄

Happy World Intellectual Property Day to everyone who creates value through ideas, knowledge and innovation. In a world shaped by AI and automation, intellectual property is not just protection, it is a strategic asset that defines competitiveness and long-term growth.

Wishing you the confidence to develop and protect what you create, and the drive to turn it into real business outcomes ⚙️

24/04/2026

On paper, look structured. In reality, they move because people follow up, remember exceptions, and connect the gaps between systems.

That dependency is where delays, errors, and lack of visibility come from.

At DigiTech Consult ltd, we design and implement that connects the process end-to-end across systems, teams, and decisions, so it runs based on defined logic, not manual intervention.

This means you can see exactly how each step happens, what triggered it, and where a decision comes from, without relying on assumptions or internal follow-ups.

Here’s what changes in practice:

🧩 Process moves across multiple systems → 🔗 we connect it into one flow → 📈 process time ↓ 20–40%

→ Instead of work being pushed forward manually, it progresses based on data, rules, and system triggers, with full traceability at every step.

We typically work with organizations where processes already exist but don’t move consistently, and where visibility and control are just as important as speed.

If this sounds familiar, we can walk you through how your process would look once it’s structured and automated properly.

📩 +359 882 016 062 | [email protected]

/ AI Enterprise Automation (AIEA) Integrate Intelligence. Drive Scalable Growth. AI Enterprise Automation (AIEA) empowers organizations to unify and optimize business operations across departments through intelligent, end-to-end automation. By combining artificial intelligence, machine learning, and...

21/04/2026

Great to be at in Sofia today 🇧🇬

📍 Grand Hotel Millennium Sofia
Hosted by Evrotrust Technologies

🫶 Good to catch up with Preslav Slavov and Valeria Zaharieva from Evrotrust, together with Милена Рибарова, and Aleksia Konsulova from DigiTech Consult ltd. .

An event that brings together visionaries, business leaders, and innovators from across the Bulgarian market, all focused on how digital processes, identity, and compliance work in real environments.

✅ As an innovation-driven company, these conversations matter to us, because they reflect how ideas turn into working solutions within real operational and regulatory constraints.

Looking forward to the sessions and the concrete examples shared throughout the day.

21/04/2026

Световен ден на творчеството и иновациите 💡🌍

Честит празник на всички, които създават, развиват и превръщат идеи в реални решения. В динамична среда именно способността да прилагаме и надграждаме мисленето си прави иновацията възможна 🔄

Пожелаваме ви смелост да опитвате нови подходи и постоянство да ги довеждате до реални резултати ⚙️

--- 👇 English version 👇 ---

World Creativity and Innovation Day 💡🌍

Happy World Creativity and Innovation Day to everyone who creates, builds and turns ideas into real solutions. In a fast-moving environment, innovation comes from the ability to apply and evolve thinking into action 🔄

Wishing you the courage to try new approaches and the discipline to turn them into meaningful outcomes ⚙️