NOTL Hydro

NOTL Hydro We are one of Ontario’s smaller electrical distributors providing power to 10,000 customers includ

We ensure the safe and reliable delivery of electrical power to approximately 10,000 residential, commercial and industrial customers across the town of Niagara-on-the-Lake. We plan, maintain and operate NOTL's electrical distribution system infrastructure safely, efficiently and in an environmentally responsible manner. We deliver consistent, high quality customer service and account management.

09/02/2026

⚠️ SEVERE WEATHER ALERT ⚠️

We are aware of the severe storm approaching our area and are actively monitoring conditions. Our crews are on standby and prepared to respond to outages and emergencies as soon as it is safe to do so.

During severe weather, please keep safety top of mind:

⚡ Always stay well away from downed or damaged power lines.
⚡ Treat every downed power line as live and dangerous.
⚡ Never attempt to move a power line or anything it may be touching.
⚡ Report downed power lines and outages to NOTL Hydro 905-468-4235

Our crews will respond as quickly and safely as conditions allow.

Please stay safe and stay weather aware.

08/28/2026

There is currently a scheduled outage in a small section of Virgil to support ongoing infrastructure updates. All affected should have received a notice. It's planned for up to 4 hours, but we'll do our best to reduce that time

08/03/2026

Power Restoration Complete

We are pleased to advise that power has now been restored to all customers affected by today’s outage.

Our crews worked diligently throughout the event, including challenging conditions caused by extensive flooding, to safely restore service as quickly as possible. We would like to thank our customers for their patience, understanding, and support while repairs were underway.

We also extend our appreciation to Town staff for their assistance and coordination throughout the restoration efforts.

Thank you for your patience, and please stay safe.

08/03/2026

Power Outage Update

Crews have successfully restored power to a small section of the affected area on Nelles and continue to monitor water levels, which are now beginning to recede.

Power for the remaining customers impacted by this event will be restored as soon as it is safe for our crews to operate the necessary equipment.

We understand how frustrating this outage has been and sincerely apologize for the inconvenience. The safety of our customers and employees remains our highest priority. We appreciate your patience and understanding as crews work to restore service safely and as quickly as possible.

08/03/2026

Crews have restored power to many affected customers. However, customers in the area bounded by Mary Street to Johnson Street, and Gate Street to King Street, will remain without power due to extensive flooding.

Our crews are continuing to work closely with Town staff to resolve the issue as quickly and safely as possible. We appreciate your patience and will provide further updates as more information becomes available.

08/03/2026

Crews are actively working to resolve a large outage in old town. The cause is extreme flooding which has submerged critical equipment. Crews are working to re-route power safely. No ETR at this time.

07/29/2026

As our community recovers from the flooding, Niagara‑on‑the‑Lake Hydro can help with electrical service disconnects and reconnects as needed. If you rent a water heater, check your monthly bill to find your third‑party provider—NOTL Hydro does not service rented water heaters.

Stay safe. For electrical assistance, call Niagara‑on‑the‑Lake Hydro at 905‑468‑4235.

07/28/2026

Due to flooding, our offices will be closed today. We apologize for any inconvenience this may cause and appreciate your understanding.

All power has now been restored in  . If you are still without power, please call 905-468-4235. For information on outag...
07/28/2026

All power has now been restored in . If you are still without power, please call 905-468-4235. For information on outages visit https://www.notlhydro.com/outages/ ^pa

Power Outages are rare, but when they occur you should be prepared. Please use the links on the left of...

07/28/2026

UPDATE: in affecting approx. 25 homes and businesses in the area of Line 2 Rd and Concession 2 Rd. Crew continues working. ETR remains TBD. ^pa

Address

8 Henegan Road
Niagara-on-the-Lake, ON
L0S1T0

Opening Hours

Monday 8:30am - 4:30pm
Tuesday 8:30am - 4:30pm
Wednesday 8:30am - 4:30pm
Thursday 8:30am - 4:30pm
Friday 8:30am - 4:30pm

Telephone

905-468-4235

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