11/21/2022
Thank you Christine for your 5-star review: Julian came high recommended for tankless hot water installation from a friend. I was in the market to replace my aging rental tank with an upgrade Navien system and was especially interested to work with a private organization versus a corporate behemoth. Julian showed his business sensibility by from the start by way of his responsiveness to my initial call and myriad of questions and eye for problem solving as my install required a bit of piping creativity for a new 2" vent line. On the day of installation, he and Shaft arrived on time, got started quickly and had the installation completed in reasonable time. Their work was very clean, efficiently executed, and they took the time to walk through the operation of the new unit along with the process to return my old rental unit.
The final product has met my expectations in so far as a thoughtful and clean piping lines, very tidy appearances with the use of collars around the venting to "smarten" the look of the new vent line that needed to be installed through my finished basement and clamps to secure water, drain and power supply lines to hard surfaces (vs the sloppy job from the original plumbing that left water lines minimally supported). I am very happy with the Navien unit Julian recommended for my home and overall, very pleased with Julian and Shaft's professionalism, craftsmanship, and overall ease to do business together. Pricing for my job was competitive with quotes from other resources.
I would highly recommend City Air GTA to those interested in the installation of a tankless water heating system. Many thanks