Custom Heat South West

Custom Heat South West Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Custom Heat South West, Heating, ventilating & air conditioning service, Unit 33 St Austell Bay Business Park, Par Moor Road, Cornwall .

Custom Heat are a family run plumbing business since 1980 specialising in the repair, service and installation of boilers, Heat Pumps, heating systems, Air conditioning and bathrooms.

18/03/2026

Spring is just around the corner - and now’s the perfect time to get your heating system into shape. 💪🏻

Don’t wait until the colder months - book your annual boiler service early and enjoy peace of mind knowing everything is running safely and efficiently. 🔥

😌 Avoid the Autumn rush
🔎 Spot issues before they become costly
🌿 Keep your energy bills under control

Book online now 👉 https://customheat-southwest.co.uk/contact/

Heating oil prices have jumped sharply in recent weeks due to current affairs - rising from around 55p to 96p per litre....
13/03/2026

Heating oil prices have jumped sharply in recent weeks due to current affairs - rising from around 55p to 96p per litre. ⚠️

Our customers are reporting cancelled deliveries, higher costs than quoted, and growing concern, especially among those on fixed incomes. With around 1.5 million UK homes relying on oil heating - often outside Ofgem’s price cap protections, this surge is being felt most in rural areas without a mains gas supply. 🏘️

💡 In our latest article, Lincoln, MD of Custom Heat, shares practical steps oil-heated households can take right now to make their supply go further and protect what they have.

👉 Read more: https://customheat-southwest.co.uk/2026/03/13/custom-heat-md-warns-households-are-already-feeling-the-pinch-as-oil-prices-soar/

Are you a Gas Engineer based in the South West? 🔥We're recruiting an experienced Service & Repair and Installation Engin...
04/03/2026

Are you a Gas Engineer based in the South West? 🔥

We're recruiting an experienced Service & Repair and Installation Engineer (hybrid is preferable but various roles are available) to join our dynamic team, in the Somerset area📍

As an engineer working at Custom Heat, you will have the opportunity to work across fuel types, on Boiler Change and full system installations, Air Conditioning, Underfloor Heating, and Renewable systems such as Ground Source and Air Source Heat Pumps.

Training is provided to support Engineer development and growth in all areas of the above, if desired. 🛠️

Ready to take the next step? Send your CV to [email protected]. We look forward to hearing from you!

For more information on this role 👉 https://customheat-southwest.co.uk/careers/service-and-breakdown-engineer/

It’s ! This week, we’re celebrating the incredible opportunities apprenticeships bring - especially in the plumbing and...
09/02/2026

It’s ! This week, we’re celebrating the incredible opportunities apprenticeships bring - especially in the plumbing and heating industry. 🛠️

One of our newest additions to the South West team, Dillon, is among six apprentices qualifying with Custom Heat this year, and was crowned Gold medallist for plumbing at the WorldSkills UK National Finals in November 2025. He beat more than 500 competitors to take first place in the UK competition. 👏🏆

Read Dillon's inspiring story 👉 https://customheat-southwest.co.uk/2026/02/09/award-winning-apprentice-says-plumbing-offers-skill-for-life-and-job-security/

Is your boiler sounding like it’s about to take off? ✈️If your boiler is making unusual and loud noises, it’s more than ...
02/02/2026

Is your boiler sounding like it’s about to take off? ✈️

If your boiler is making unusual and loud noises, it’s more than just annoying - it could be a sign something isn’t working as it should. ⚠️

✅ The good news? In many cases, the cause is common and fixable.

💡 In our latest blog, we explain the most common causes, whether it’s a safety concern, and what steps to take next to keep your heating system running smoothly: https://customheat-southwest.co.uk/2026/01/29/boiler-making-a-noise-like-an-aeroplane-taking-off-heres-why/

👉 Need to book a boiler callout? Book online now: https://customheat-southwest.co.uk/contact/

Customer notice 📢❗This Wednesday, our teams from across the West Midlands and the South West are coming together for a t...
26/01/2026

Customer notice 📢❗

This Wednesday, our teams from across the West Midlands and the South West are coming together for a team day, giving us time to reflect, collaborate, and refocus on how we can continue improving our services for you, our valued customers. 💙

As a result, we’ll be operating a limited service this week. Our teams will be back on Friday during normal business hours, feeling refreshed, inspired, and ready to support you as usual. 🔧

Thank you for your understanding.
Need a service or repair? Book now 👉 https://customheat-southwest.co.uk/contact/

A warm, comfortable home doesn’t have to be complicated! We know how frustrating it is when things break down just when ...
14/01/2026

A warm, comfortable home doesn’t have to be complicated! We know how frustrating it is when things break down just when you need them most. 🥶

Follow these simple steps to keep your boiler in top condition during winter - and ultimately protect your warranty, home and finances. ✅

Need to book your annual service, or a boiler repair? Book online 👉 https://customheat-southwest.co.uk/contact/

As soon as outdoor temperatures hit 0°C or below, your pipes could freeze. So knowing how to deal with frozen pipes thro...
05/01/2026

As soon as outdoor temperatures hit 0°C or below, your pipes could freeze. So knowing how to deal with frozen pipes throughout the cold days is essential. If not addressed quickly, they could disrupt your water supply, damage your home and lead to costly repairs. 🛠️🥶

Our blog explains how to recognise, manage, and prevent frozen pipes, as well as who to contact if they occur - helping you minimise disruption, unexpected damage, and costs: https://customheat-southwest.co.uk/2024/12/30/how-to-deal-with-frozen-and-burst-pipes-in-your-home/

👉 Need to book a boiler callout? Book online now: https://customheat-southwest.co.uk/contact/

From everyone here at Custom Heat, we'd like to wish all of our valued customers a very Merry Christmas and a Happy New ...
23/12/2025

From everyone here at Custom Heat, we'd like to wish all of our valued customers a very Merry Christmas and a Happy New Year. 🎄

Thank you for your incredible support throughout the past year. We truly appreciate your trust and look forward to continuing to serve you in 2026. 🔥

If you need us over the festive period, we'll be open with the exception of bank holidays:

⭐ 24th December: 9am - 1pm
⭐ 25th & 26th December: Closed
⭐ 29th, 30th & 31st: 9am - 5pm
⭐ 1st January: Closed
⭐ 2nd January: 9am - 4pm
⭐ 5th January onwards: Business as usual

Are you a Heating Engineer based in the South West? 🔥We're on the lookout for Installation and Service & Repair Engineer...
16/12/2025

Are you a Heating Engineer based in the South West? 🔥

We're on the lookout for Installation and Service & Repair Engineers to join our dynamic team across North Cornwall, Salisbury or Taunton. 📍

As an engineer working at Custom Heat, you will have the opportunity to work across fuel types, on Boiler Change and full system installations, Air Conditioning, Underfloor Heating, and Renewable systems such as Ground Source and Air Source Heat Pumps. Training is provided to support Engineer development and growth in all areas of the above, if desired. 🛠️

Ready to take the next step? Send your CV to [email protected]. We look forward to hearing from you!

For more information on the position 👉 https://uk.indeed.com/job/gas-engineer-addaaf1c066d53e6

🌟 Four days, full pay, zero compromise! 🌟 A 4-day working week isn’t common in the heating and construction industry but...
10/09/2025

🌟 Four days, full pay, zero compromise! 🌟

A 4-day working week isn’t common in the heating and construction industry but at Custom Heat, we’re proving it can work!

We’re proud to be featured in the latest edition of Gas Engineer Magazine for making the move to a 4-day week on full pay and no extra hours on our teams working days.

The impact has been huge:

✅ Better work-life balance and family time for our team
✅ A stronger, happier, more energised workplace
✅ Zero disruption to our customers, service and business

Thanks to the right systems and processes, our operations remain seamless and our customers are getting an even better experience from a more focused and energised team.

A 4-day week doesn’t just benefit our people, it makes the business stronger too! 🙌

Thinking of joining a team that truly values work-life balance? 👉 customheat-southwest.co.uk/about/careers/

Address

Unit 33 St Austell Bay Business Park, Par Moor Road
Cornwall
PL253RF

Opening Hours

Monday 9am - 5am
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 4pm

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