16/11/2023
A horror story with a happy ending!!!!
I had a call from a rather flustered gentleman explaining one of the large gas company's fitted him a boiler 5 years ago, they came back to service the boiler and deemed it at risk and isolated the appliance due to the boiler leaking flue gasses within the case.
They quoted him over £1000 to remove his boiler, remove the rear exit flue and replace flue.
At this point the customer decided to call us at STAK Plumbing and Heating
I said I would pop in and cast my eye over it and see what I could do to help.
During my investigations I found the flue was not at fault it was a failed flue gas seals within the boiler itself.
I quoted for the repair and return the following day with the parts to repair.
I stripped the boiler to get access to the rear flue seal and replaced the failed part.
Fully serviced and tested the boiler and left in full working order.
One very happy customer saving himself over £750 on his original quote from the larger gas company.
