10/12/2025
Congratulations, Alex, Jak and Michael for achieving your ILM Level 3 Awards 👏.
The ILM course provided by Hoople Group has given the three TL team members the essential skills and confidence they need to manage and lead people effectively - something which Michael appreciates:
🗣️ “The course has helped me become a more effective assistant manager by improving my communication, delegation, and team leadership skills on the shop floor. I’ve learned how to allocate tasks based on skills, motivate staff during busy production periods and handle conflict more confidently. It has also strengthened my ability to plan workloads, support safe working practices and maintain high production standards. I am more organised, proactive, and more supportive in managing daily operations.”
Well done, Alex, Jak and Michael! This is well deserved after all your hard work and commitment to the training programme 🤩 .
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