Bespoke Stairlifts

Bespoke Stairlifts Bespoke Stairlifts supplies high-quality stairlifts in industry-leading times worldwide. Bespoke Stairlifts Ltd.

started in 2004 as a supplier, manufacturer and installer of new and reconditioned curved stairlifts from their workshops in Huddersfield. We are a member of the British Healthcare Trades association. We have a large existing customer base in the UK and currently export over 50% of our products into Europe and worldwide.

Congratulations to Jerry on achieving a Distinction in her Customer Service Practitioner Apprenticeship! This is a fanta...
11/06/2026

Congratulations to Jerry on achieving a Distinction in her Customer Service Practitioner Apprenticeship!

This is a fantastic achievement and a testament to Jerry's hard work, dedication, and commitment to delivering excellent customer service.

Jerry is a valued member of the Bespoke Stairlifts team, and we're incredibly proud of everything she has accomplished throughout her apprenticeship journey.

Bespoke Stairlifts is proud to support Dusty as she takes on the 70-mile Wall Challenge this weekend in aid of Children ...
10/06/2026

Bespoke Stairlifts is proud to support Dusty as she takes on the 70-mile Wall Challenge this weekend in aid of Children with Cancer UK.

This incredible challenge is a huge test of endurance, all for a fantastic cause. Dusty is raising money to help fund vital research and support for children and families affected by cancer.

We'd love for our community to get behind her and show their support.

You can donate here:
https://www.justgiving.com/team/dustyandserena?utm_medium=TE&utm_source=WA

Every contribution, big or small, will help make a real difference.

Good luck, Dusty – everyone at Bespoke Stairlifts is cheering you on!

UK Sales Manager Job OverviewWith responsibility for the management of existing and new customer relationships, includin...
09/06/2026

UK Sales Manager

Job Overview
With responsibility for the management of existing and new customer relationships, including mobility retailers, distributors and healthcare providers, while identifying new business opportunities, driving sales growth and expanding dealer and partner networks within the UK market.

The ideal candidate will have a proven track record within the mobility/stairlift industry, bring strong commercial acumen and a consultative sales approach and possess proven experience in B2B sales environments.

Key Skills Required

Proven experience in B2B sales account management, ideally within the stairlift, mobility or healthcare industry.
Experience working with local authorities, NHS or housing associations.
Excellent communication, negotiation and interpersonal skills.
Organised and self-motivated with the ability to work independently.
Strong relationship building skills with customers and colleagues alike.
Understanding of stairlift products and market intel desirable.
Full UK driving licence and willingness to travel nationwide.
Proficient in using CRM software - Sales Force software desirable.

Key Responsibilities
Manage and grow a portfolio of existing accounts across the UK.
Develop strong relationships with dealers, distributors, and healthcare professionals.
Identify and pursue new business opportunities within the stairlift and mobility sector.
Provide product demonstrations and technical support to clients.
Collaborate with internal teams (engineering, customer service, logistics) to ensure smooth order fulfilment.
Monitor market trends and competitor activity to inform sales strategy.
Attend trade shows, exhibitions, and client meetings as required. Prepare sales reports, forecasts, and account plans.
Ensure all activities comply with relevant health and safety and accessibility regulations.


Full time, permanent position working Monday to Friday, based at our head office in Bradford

To register your application please send your full CV with covering letter to [email protected]

Job Description – Transport & Despatch Supervisor Job Overview We are seeking a highly organised and experienced Transpo...
09/06/2026

Job Description – Transport & Despatch Supervisor

Job Overview

We are seeking a highly organised and experienced Transport & Despatch Supervisor to oversee the efficient movement and despatch of goods within our logistics operations. This role involves supervising despatch activities and department staff, ensuring compliance with safety and quality standards. The ideal candidate will possess strong leadership skills, a solid understanding of materials handling, and experience with despatch management systems. This position offers an excellent opportunity to contribute to process optimisation and team development within a dynamic environment.

Responsibilities
• Supervise daily transport and despatch activities, ensuring timely and accurate shipping of goods, oversee accurate picking, packing, labelling and loading of orders and manage issues
• Collaborate with production and planning to facilitate materials handling to avoid despatch issues such as shortages, damages or late orders
• Liaise with transport providers, planners and internal stakeholders to ensure on-time delivery/installation
• Ensure all documentation (delivery notes, manifests, customs paperwork) is accurate and complete
• Lead, supervise and train a team of despatch operatives, fostering a culture of safety, efficiency, and continuous improvement and manage attendance, performance
• Attend and conduct daily meetings and communicate priorities clearly
• Implement process improvements to optimise logistics workflows, reduce delays, and enhance overall productivity
• Ensure compliance with health and safety regulations related to heavy lifting, forklift operation, and general warehouse activities
• Monitor shipping & receiving procedures to ensure accuracy and adherence to company standards
• Maintain accurate records of despatch activities, stock movements, and reporting

Qualifications
• Proven experience in despatch or logistics supervision, ideally within manufacturing, engineering or similar industry sector
• Strong knowledge of the UK and International transport regulations
• Proficiency with logistics software systems
• Demonstrated ability in process improvement initiatives within logistics or warehousing environments
• Excellent team management skills with the ability to motivate staff and foster collaboration
• Experience working with third-party logistics providers (3PL) is advantageous
• Good organisational and time management skills with attention to detail in record keeping and reporting. This role is integral to maintaining smooth operations within our logistics department. We seek a proactive leader who can optimise processes while ensuring safety standards are upheld across all activities.

Full time, permanent position working Monday to Friday, based at our head office in Bradford.

To register your application please send your full CV with covering letter to [email protected]

Sales Administrator Job OverviewThe Sales Administrator provides essential support to the sales team by processing order...
04/06/2026

Sales Administrator

Job Overview
The Sales Administrator provides essential support to the sales team by processing orders, managing customer accounts, and ensuring smooth communication between departments. This role is key to maintaining high levels of customer satisfaction and operational efficiency in a fast-paced manufacturing environment.

Key Skills Required
Previous experience in a sales administration or customer service role, ideally in manufacturing or engineering. Strong organisational and multitasking skills.
Excellent written and verbal communication. Proficient in Microsoft Office and CRM/ERP systems.
Experience in the stairlift, mobility, or healthcare equipment industry. Familiarity with Salesforce, SAP, or similar platforms.
A proactive, customer-focused attitude with attention to detail.

Key Responsibilities
Accurately input and manage customer orders in the CRM or ERP system.
Confirm order details with customers and ensure all required information is complete. Coordinate with production and logistics teams to ensure timely delivery.
Respond to customer enquiries via phone and email in a professional and timely manner. Provide updates on order status, delivery schedules, and product availability.
Handle complaints or issues and escalate when necessary. Prepare quotes, proposals, and sales documentation.
Maintain and update customer records and sales databases. Assist with scheduling appointments, meetings, and follow-ups.
Generate sales reports and performance summaries for management. Track order progress and flag any delays or issues.
Support marketing and promotional campaigns as needed.


Full time, permanent position working Monday to Friday, based at our head office in Bradford.

To register your application please send your full CV with covering letter to [email protected]

Congratulations to Hannah, our Operations Project & Systems Manager, on successfully achieving her Agile Project Managem...
04/06/2026

Congratulations to Hannah, our Operations Project & Systems Manager, on successfully achieving her Agile Project Management v3 Foundation and Agile Project Management v3 Practitioner accreditations.

These achievements reflect Hannah's commitment to continuous professional development and further strengthen her expertise in delivering effective projects and supporting continuous improvement across our organisation. Well done, Hannah!

Beautiful installation in Curitiba/PR. A bespoke twin-rail system is made to measure, following every curve of the stair...
02/06/2026

Beautiful installation in Curitiba/PR. A bespoke twin-rail system is made to measure, following every curve of the staircase with ease.

Buy Better, Buy Bespoke.

For more information about Bespoke’s products and services please call our dedicated sales team on 01484 516 777.

28/05/2026

Another successful bespoke Stairlift Infinity installation completed in Gran Canaria!

Designed to provide complete independence and peace of mind, the Infinity Curved stairlift allows users to move safely and comfortably around their home with minimal assistance from others.

Buy Better, Buy Bespoke.

For more information about Bespoke’s products and services please call our dedicated sales team on 01484 516 777.

26/05/2026

We’ve travelled thousands of miles to help improve the quality of life for people all over the world, even as far as Central America!

This installation in El Salvador showcases how stairlift solutions can fit within the home, while helping people stay safe and independent.

Buy Better, Buy Bespoke.

For more information about Bespoke’s products and services please call our dedicated sales team on 01484 516 777.

This striking lightbox display, is a great example of how effective signage and product visuals can work together to giv...
26/05/2026

This striking lightbox display, is a great example of how effective signage and product visuals can work together to give customers a clear look at style, innovation, and accessibility in action.

Buy Better, Buy Bespoke.

For more information about Bespoke’s products and services please call our dedicated sales team on 01484 516 777.

Address

Unit 9, Fieldhouse Industrial Estate
Huddersfield
HD21FA

Opening Hours

Monday 8:30am - 4:30pm
Tuesday 8:30am - 4:30pm
Wednesday 8:30am - 4:30pm
Thursday 8:30am - 4:30pm
Friday 8:30am - 4:30pm

Telephone

+441484516777

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