What are the opening hours?

Monday 9am - 5:30pm Tuesday 9am - 5:30am Wednesday 9am - 5:30pm Thursday 9am - 5:30pm Friday 9am - 5:30pm

Disruption Works

Name: Disruption Works
Address: Plymouth Science Park, 1 Davy Road, London, PL68BX, GB
Telephone: +442030585762
Price range: $$

Home
United Kingdom
London
Disruption Works

Call Website

Disruption Works take a surgical approach to technology, making it accessible and effective. Disruptive technology does not have to disrupt your business.

02/09/2026

If your team measures success by high deflection rates, you could be optimising for the wrong outcome.

Deflection counts interactions avoided. Resolution measures problems actually solved. Customers expect solutions on first contact—85% of CX leaders now say people will leave brands that can’t do this. That’s a warning, not a trend.

The Agentic Service by Zendesk helps you move from lagging metrics to real-time, outcome-driven insights that link directly to ROI.

Discover how Disruption Works can help you make that shift.
https://www.disruptionworks.co.uk/partner-recommendations/zendesk?cxp_page=5353&lang=en_GB&utm_source=fb&utm_term=44185

26/08/2026

Is your IT service modernisation actually solving problems — or just masking them?

IT leaders are asking three practical questions:
1. Does your AI resolve issues, or just deflect them?
2. Can a single platform support IT, HR and other internal teams?
3. Can you deploy services quickly and scale without complexity?

The answers affect your total cost of ownership, time to value and ability to keep pace with the business.

Zendesk for Employee Service brings resolution, automation and scalability together on one platform.

Discover how Disruption Works can help you consolidate and modernise with confidence.
https://www.disruptionworks.co.uk/partner-recommendations/zendesk?cxp_page=5462&lang=en_GB&utm_source=fb&utm_term=42859

19/08/2026

Customers expect faster responses — and that expectation is growing. 68% of customers now want quicker replies than they did a year ago.

Speed helps, but what really matters is reducing customer effort. People don’t want to repeat their issue across channels, chase up open tickets, or struggle with confusing self-service tools.

Agentic AI takes ownership of the whole resolution journey — from first message to final confirmation — so your customers don’t have to do the heavy lifting.

Less effort for customers. Less friction for your team. Better outcomes for your business.

Discover how to reduce customer effort with Disruption Works.
https://www.disruptionworks.co.uk/partner-recommendations/zendesk?cxp_page=5353&lang=en_GB&utm_source=fb&utm_term=40049

12/08/2026

95% of IT leaders report measurable KPI improvements with AI — including an average 17% rise in employee satisfaction.

The question isn’t whether AI delivers results, but whether you have the right platform to achieve them. Zendesk AI agents and Copilot are trained on 18 billion real service interactions and designed to drive those outcomes for IT teams.

Discover how Disruption Works can help your IT team achieve the same improvements.
https://www.disruptionworks.co.uk/partner-recommendations/zendesk?cxp_page=5462&lang=en_GB&utm_source=fb&utm_term=42332

05/08/2026

Most customer service tools do what you configure them to do. Zendesk Resolution Platform does something different.

Each customer interaction trains the wider system, so it improves how it reasons, routes and resolves over time. That means your AI agents grow more effective with each conversation, your knowledge base stays more current, workflows adapt to emerging patterns, and your team spends less time on maintenance and more time helping customers.

Discover how to build a self-improving service system with Disruption Works.
https://www.disruptionworks.co.uk/partner-recommendations/zendesk?cxp_page=5353&lang=en_GB&utm_source=fb&utm_term=40046

28/07/2026

78% of employees want one place to get help across IT, HR and other teams.

For IT leaders that’s more than an engagement stat — it’s a procurement decision. A single service platform reduces total cost of ownership and speeds time to value, while giving staff a simpler, more consistent experience.

Zendesk for Employee Service brings IT and HR together on one platform, with 1,800+ integrations to the tools your teams already use.

Discover how Disruption Works can help you simplify service across your business.
https://www.disruptionworks.co.uk/partner-recommendations/zendesk?cxp_page=5462&lang=en_GB&utm_source=fb&utm_term=42326

Address

Plymouth Science Park, 1 Davy Road
London
PL68BX

Opening Hours

Monday	9am - 5:30pm
Tuesday	9am - 5:30am
Wednesday	9am - 5:30pm
Thursday	9am - 5:30pm
Friday	9am - 5:30pm

Telephone

+442030585762

Website

http://www.disruptionworks.co.uk/

Alerts

Be the first to know and let us send you an email when Disruption Works posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.