19/03/2026
To mark Debt Awareness Week, we want to remind all our customers of one thing: if you need extra support, you arenโt alone.
We have a range of support available for those who need it, and our team is dedicated to finding solutions. Theyโre able to help by setting up payment plans, sharing advice on energy debt, and talking through additional support available.
We also know that, sometimes, expert independent advice is whatโs needed most. Thatโs why weโre proud to partner with StepChange Debt Charity who provide free, impartial guidance to help people find a way forward.
Thank you to our partners and teams who support our customers; weโre here to help.
Need some help paying your energy bills? Find out how we can help you with a payment plan, the OVO Energy Fund, and extra support and guidance.