02/11/2026
Make It Better Initiative | First Prize Winner
The best improvements don’t always come from new technology. Sometimes, they come from people who see an opportunity and take action to make things better.
At JC Metalworks, we’re proud to congratulate Frances Miller, our first prize winner of the Make It Better Initiative, for developing an innovative tooling trolley, heavy arm assembly jig, and shadow board system that has improved our balcony arm assembly process.
Previously, assembling these heavy 80–100kg arms required two to three operators, with components secured during bolt tightening of up to 200Nm.
Frances’ innovative solution has transformed the process by:
✅ Reducing a two-to-three-person task to a single-operator operation
✅ Improving safety and control during assembly
✅ Introducing a Kanban-based fixing system for faster parts selection
✅ Creating an organised tooling system that keeps equipment accessible
✅ Streamlining workflow by moving completed assemblies directly into the balcony build process
The result is a safer, more efficient, and consistent process that reduces manual handling and improves productivity.
This is what Make It Better is all about: empowering our people to challenge the status quo and turn great ideas into meaningful improvements.
Congratulations, Frances, on this well-deserved achievement!
