03/02/2026
Back in 2020 I was fed up of my businesses being stitched up by unscrupulous brokers and suppliers, so I established WISER UTILITIES LTD, an ethical disruptor in the utilities industry, specifically aimed at helping businesses navigate the pitfalls, and provide industry insights, advice, and support.
In theory, YOU, THE CUSTOMER, should not feel any pain from your energy contracts or even find yourself wasting valuable time and effort handling issues resulting from poor supplier service. A good broker should be actively working to resolve them for you. Equally, they should be acting in YOUR best interest not THEIRS, so the commission uplifts they add to the base unit rate and/ or standing charges that earn their commissions, should be completely transparent. If they aren't forthcoming with their commissions and payment terms, then ask yourself why not?
I work with a host of suppliers and must admit, I don't know of any suppliers where at some point a customer hasn't encountered an issue. What is IMPORTANT, though, is having a GOOD BROKER who is contactable whenever you need them, day/ night/ evenings/ weekends/ holidays, to pick up your issue and see it through to a speedy resolution.
That's why a lot of businesses, charities, and community interests rely on me as their Trusted Partner, as opposed to using the services of TRANSACTIONAL BROKER who you can't reach when you really need 24x 7 support!
If you want some insights or just some advice. it's free, my phone's always on, just give me a ring.
My services include metering, upgrades/downgrades, HV/LV solutions, tenancy changes, contract renewals, billing queries, dispute resolution, meter read logging, Ombudsman cases, consumption analytics etc.
[email protected]
03333 58 0000
07903 592366
Always happy to help and advise.
(See my regular insights for Better Retail/ Retail News).