05/01/2026
A great end to 2025 and a positive start to 2026 means we are looking for another star to join our team! Sales Office Role — Design & Technical Support Experienced or Trainee
Hours: Full time, Monday to Friday
Location: Bovey Tracey
About the Company
We manufacture conservatory roofs and supply trade customers with design and technical support. This can be an entry-level or experienced role ideal for someone who wants to learn conservatory roof product design, customer-facing technical support, and trade-focused sales processes while working within a friendly, hands-on team.
Role Summary
You will support the design and technical team by preparing drawings, answering trade customer queries, and helping to deliver accurate, timely technical information. No prior industry experience is required; we will provide training on our products, software, and processes. A practical, can-do attitude and willingness to learn are essential.
Key Responsibilities
• Design support: Assist with basic CAD or drawing preparation and updating design files.
• Technical assistance: Respond to trade customer enquiries by phone and email, escalating complex issues to senior staff.
• Order and documentation: Prepare and check technical documentation, quotations, and order specifications.
• Data entry and reporting: Maintain accurate records in company systems and produce simple reports.
Person Specification
• Good maths skills; comfortable with measurements and basic calculations.
• IT literate; confident using Windows, email, and willing to learn CAD or design software.
• Outgoing personality; able to communicate clearly with trade customers and colleagues.
• Organised and detail oriented; able to manage multiple small tasks and follow procedures.
Training and Progression
• On-the-job training in product knowledge and design software.
• Mentoring from senior technical staff.
• Progression routes into design technician, technical sales, or customer support roles.
Benefits
• Competitive salary, depending on experience
• Paid holiday and statutory benefits.
• Training and development opportunities.
• Supportive team environment and practical, hands-on experience in a manufacturing business.
Send a CV and a short cover note explaining why you’re interested and how your skills match the role. Include examples of any IT or maths experience, even from education or hobbies. [email protected]