Utility Warehouse Partner - David Chapman

29/07/2026

OfGem price cap prediction for 1st Oct is likely to cancel out any benefit from new PM Andy Burham's announcement to scrap VAT on Electricity,...

02/06/2026

A big change is being made to compensation for broadband issues under updated OfCom rules.

Covering 10 major Broadband companies including Utility Warehouse, customers will receive higher automatic compensation if their service goes down and is not fixed within 2 working days.

UK households will now receive £10.34 a day for delayed repairs. This is up from £8.

Customers will also receive £32.31 for missed or last-minute cancelled engineer appointments. This has gone up from the previous £25 compensation figure

Households will also receive £6.46 a day for delayed service starts when signing up to a new Broadband provider. This was previously set at £5 a day.

To get the compensation, customers are advised that all they need to do is report the loss of service to your provider straight away.

Broadband firms have systems in place that trigger the automatic compensation payments, the regulator has assured customers.

For each of the three issues above, you should receive compensation within 30 days if the issue isn't resolved within the specified timeframe.

If you still haven't received the compensation after this time and think you are entitled, you can escalate the complaint to Ofcom.

The compensation will normally be paid as a credit on your bill.

11/03/2026

The biggest myths around changing domestic energy suppliers are that switching providers will cause issues such as power outages, meter malfunctions, billing inaccuracies and also that staying loyal to a provider means you will be better looked after and be given the best rates.

Of course, there are the occasional issues that do arise with providers and we may probably know a family member or friend who has been through some quite negative experience - but any number of issues can arise at any time with services irrespective of changing suppliers or not.

I should KNOW,… as I myself have been through some problematic situations personally, but I have also helped many others navigate some ‘stormy waters’ when dealing with not just Energy Suppliers, but also Broadband and mobile phone services.

In reality, these days, switching to a different provider is often simple & seamless, requires little or no technical changes, and new customers usually receive better discounts in the way of introductory offers and incentives.

In many cases, people also don’t realise they can switch to whichever supplier they prefer,… particularly when moving into a new property currently being supplied by another company. It is also a myth that you HAVE to take your current supplier services with you at your new property - this is most definitely not true. In fact, it is probably one of the better times to make an actual switch as so much is already changing anyway, what better than to wipe the slate and see what what fresh start can be made with various utility providers.

Th truth is, consumers find the market confusing, complex and time-consuming leading them to avoid switching & sticking to what they know - more than 25% of customers have not switched suppliers in the last 3 years - that’s 12.7m households!!

Over half of households trust a personal recommendation from someone they know & nearly a third would rather speak to someone to make saving simple rather than rely on a completely automated or on-line process.

23/02/2026

23/02/2026

Everyone's energy prices reducing in April 2026 🥳👏🏼

02/12/2025

Is saving money and reducing unnecessary costs actually a skill?
I was recently called a ‘skinflint’ :- someone who is overly tight with their cash to the point of making life harder for themselves (and others) just to avoid spending!

This was because I was taking a shower at the Sports Centre after playing Badminton with friends. And when one friend asked why I don’t just shower at home, my
reply was ‘why use MY hot water at home when I can take my shower here?’
(Actually, I also don’t like to get into my car after being all hot & sweaty, I’d rather be clean & fresh, but i didn’t explain this as an addendum).

So yes, I was called a ‘skinflint’ but I believe its not about being stingy; it's about being smart. After all, if shower facilities are provided as part of the cost, then why not avail yourself of them? It does not make me a cheapo, its about being improving efficiency, saving resources, and being mindful of costs (for the good of everyone).

In my time as an Environmental Adviser to Businesses, I taught the 4 ‘R’s. Hats ‘Reduce, re-use, Recycle - in THAT order.

In the first instance, reducing consumption & waste directly impacts on bottom line, FACT.
To re=use takes little effort, i.e. Utilising something for a different purpose that would otherwise be thrown away. And lastly, recycling means putting materials through a given ‘process’ - which is means using more energy, resources and man-power which is why it is last in the waste management hierarchy.

At the end of the day, it’s about balance. You don’t have to be wasteful to enjoy life. And you don’t have to be “cheap” to be smart about how you spend your time and money.

Thats where I see myself now in Partnership with Utility warehouse.
Making life easier and cheaper for my customers is a given, but I also provide guidance, knowledge and assistance to my personally introduced customers on an on-going basis, completely free of charge.

Utility Warehouse provides the best value home services, (gas & electricity, broadband, mobiles, insurance etc..) all on one simple, clear to understand monthly bill which is also delivered in digital format for most people - thus saving paper and cost in the process.

Give me a shout if you’d like to chat or if you know of anyone I can help.