Smith and Byford Ltd

Smith and Byford Ltd Please be aware our Facebook feed is only monitored between working hours Monday - Friday, 8am-5pm

Smith & Byford was established in 1966, and is a family run business specialising in Gas and Electrical Installation and Maintenance Services as well as Plumbing and Renewable services. We have a showroom in Cheam Village catering to private installations and services including different maintenance packages, the address is 36 The Broadway, Cheam Village, Sutton, SM3 8BD.

Please be aware that due to the cold weather we are experiencing a high volume of calls, and you may wait longer than us...
02/01/2026

Please be aware that due to the cold weather we are experiencing a high volume of calls, and you may wait longer than usual to speak to one of our team. If your boiler has stopped working this may be due to a frozen condense pipe. This can be easily resolved without the need for an engineer.
How to safely thaw your condense pipe:
1. Look for an outdoor pipe connected to your boiler (usually white plastic connecting to an external drain)
2. If it is safe to do so, pour warm water (not boiling) along the pipe
3. Reset your boiler

For more information please visit:
https://www.worcester-bosch.co.uk/heating-advice/frozen-condensate

Please be aware that due to the cold weather we are experiencing a high volume of calls, and you may wait longer than us...
20/11/2025

Please be aware that due to the cold weather we are experiencing a high volume of calls, and you may wait longer than usual to speak to one of our team. If your boiler has stopped working this may be due to a frozen condense pipe. This can be easily resolved without the need for an engineer.

How to safely thaw your frozen condense pipe:
1. Look for an outdoor pipe connected to your boiler (usually white plastic connecting to an external drain)
2. If it is safe to do so, pour warm water (not boiling) along the pipe
3. Reset your boiler

For more information please visit: https://www.worcester-bosch.co.uk/heating-advice/frozen-condensate

To get in contact with us please visit: https://www.smithandbyford.com/social-housing/

⚠️ Never attempt DIY on gas appliances ⚠️Always rely on Gas Safe registered engineers to keep your home safe.All our gas...
13/09/2025

⚠️ Never attempt DIY on gas appliances ⚠️

Always rely on Gas Safe registered engineers to keep your home safe.

All our gas engineers are gas safe registered, to book an appointment click the link below 👇

https://www.smithandbyford.com/smith-byford/ to find your relevant contact details.

You can also contact us via live chat, social media or using our online assistant – Bob Bot – at smithandbyford.com

⚠️ Gas emergencies can happen when you least expect them ⚠️Be prepared: know the signs, act fast, and keep your home saf...
11/09/2025

⚠️ Gas emergencies can happen when you least expect them ⚠️

Be prepared: know the signs, act fast, and keep your home safe.

For further information on what to do in a gas emergency click the link below 👇
https://www.gassaferegister.co.uk/gas-emergency/what-to-do-in-a-gas-emergency/

📅 Don’t wait — check your appointment date or book now:
Visit https://www.smithandbyford.com/smith-byford/ to find your relevant contact details.
You can also contact us via live chat, social media or using our online assistant – Bob Bot – at smithandbyford.com

🛠️ Gas safety is everyone’s responsibility 🛠️Landlords must ensure all gas appliances are checked annually and provide t...
10/09/2025

🛠️ Gas safety is everyone’s responsibility 🛠️

Landlords must ensure all gas appliances are checked annually and provide tenants with a record of the check.

Together we can keep homes safe.

📢 Booking or checking your gas safety check has never been easier:
Find your dedicated contact details at https://www.smithandbyford.com/smith-byford/

⚠️ Carbon monoxide is a silent killer ⚠️Know the symptoms of CO poisoning and the warning signs of unsafe gas appliances...
09/09/2025

⚠️ Carbon monoxide is a silent killer ⚠️

Know the symptoms of CO poisoning and the warning signs of unsafe gas appliances to help protect yourself and your loved ones.

To learn more about CO poisoning click the link below:
https://www.gassaferegister.co.uk/gas-safety/carbon-monoxide-poisoning/

📅 Check when your next inspection is due or book today:
Visit https://www.smithandbyford.com/smith-byford/ to find your relevant contact details.
You can also contact us via live chat, social media or using our online assistant – Bob Bot – at smithandbyford.com

🛠️ Stay Safe with an Annual Gas Check 🛠️Having your gas appliances checked once a year is essential to keep you, your lo...
08/09/2025

🛠️ Stay Safe with an Annual Gas Check 🛠️

Having your gas appliances checked once a year is essential to keep you, your loved ones, and your property safe.

A qualified engineer can spot potential issues before they become dangerous, giving you peace of mind all year round.

✅ It’s quick and easy to arrange or confirm your gas safety check:
• Call or email us. Find your dedicated contact details at https://www.smithandbyford.com/smith-byford/
• Live Chat
• Bob Bot — our online assistant, available at smithandbyford.com
• Social media
• Scan the QR code on your appointment letter

🛠️This week is Gas Safety Week 🛠️A national campaign dedicated to raising awareness about the importance of staying safe...
08/09/2025

🛠️This week is Gas Safety Week 🛠️

A national campaign dedicated to raising awareness about the importance of staying safe with gas at home and at work.

We’re proud to be supporting this important initiative and will be sharing our top tips throughout the week to help keep you, your loved ones, and your property safe.

📅 Check when your next inspection is due or book today:
• Call or email us. Find your dedicated contact details at https://www.smithandbyford.com/smith-byford/
• Live Chat
• Bob Bot — our online assistant, available at smithandbyford.com
• Social media
• Scan the QR code on your appointment letter

Swipe for a simple, step-by-step guide on how to easily book appointments with our new online chatbot, Bob! It's quick, ...
04/04/2025

Swipe for a simple, step-by-step guide on how to easily book appointments with our new online chatbot, Bob!

It's quick, convenient, and hassle-free ✔️

We have received a great, five-star review on Trustpilot from a satisfied Smith & Byford resident! A big thankyou to Jas...
22/11/2024

We have received a great, five-star review on Trustpilot from a satisfied Smith & Byford resident!

A big thankyou to Jason & Paul for their fantastic work 👏

This review shows our commitment to delivering exceptional customer care ✔

Address

St George House, Station, Approach, Cheam
Sutton
SM2 7AT

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