ALADHAM Group is a retail & wholesale group of companies that are committed to offering premium home appliances and Air-conditioning systems to consumers, serving them that in creating a personalized home environment that meets their taste and passion. ALADHAM Group established by founder Suleiman Fayez Al Adham In 1951 in Aqaba – Jordan with a small shop selling Home Appliances in British camp th
en start retails business by opening a new showroom (ALADHAM STORES) in Aqaba in 1962, in 1992 moved to Amman the capital of Jordan to open the second showroom. was established in early 2001 to start a new line of business by introducing a market with air conditioning business by getting TOSHIBA air conditioning distributing in Jordan and start with our OEM brand TROPICAL. In 2014 ALADHAM Group expand the network by opening new offices in Sharjah free Zone as an international distribution for TROPICAL & BENO Brands to Global Market. Since its establishment, ALADHAM Group a fully diversified entity has continuously opened new industries with its original products and services in Domestic Appliances and Consumer Electronics. ALADHAM Group Provides products and services to its clients through network of distributers around the kingdom . Since the introduction, our priority and effort were to serve the customer’s interest with the best products, proper and reliable service. Our group invests heavily into its human resources, over the last years it had developed an outstanding team of specialized engineers and technicians. This team is well trained, professional, and knowledgeable, able to offer outstanding and creative service solutions to the company’s customers. In order to reach our objectives, we:
Select and train our self-motivated staff with good education and hands-on experience.
• Provide necessary tools for office and installation/maintenance works
• Stock products locally and respond to customer requirement within short notice
Continue to progress in building our experience and upgrade our tools. We are determined at increasing our network of successful partnerships with all customers around the country. Vision:
The broader vision to introduce a wider variety of Home appliances, Air Conditioning, HVAC equipment, engineering services including supervision, installation, commissioning of equipment, training of the operators, and maintenance when required. Mission:
With a steadfast commitment to innovation and quality, ALADHAM Group seeks to redefine the standards of the market for home appliances air-conditioning, and consumer electronics by focusing on three main pillars: modern technology, innovative solutions, and real customer service. We are not merely concerned with bolstering business volume; we want our business to grow together with our customers by delivering high-quality products that cater to their needs and improve their quality of life. We, at Al-Adham Group, know the company’s success lies in the hands of its customers; therefore, our corporate approach is entirely customer satisfaction, seeking to maintain the highest rate of customer retention. We still persevere to be one of the most successful providers of electronics and after sale service, as our principal goal.
