17/05/2026
𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐢𝐧𝐠 𝐝𝐢𝐟𝐟𝐢𝐜𝐮𝐥𝐭𝐢𝐞𝐬 𝐰𝐢𝐭𝐡 𝐲𝐨𝐮𝐫 𝐛𝐚𝐧𝐤 𝐨𝐫 𝐟𝐢𝐧𝐚𝐧𝐜𝐞 𝐜𝐨𝐦𝐩𝐚𝐧𝐲?
The Central Bank of Sri Lanka provides a structured process for lodging complaints.
Begin by contacting your financial institution directly, and if unresolved within 21 days, submit your complaint and supporting documents via reachus.cbsl.lk.
Exclusively for the customers of financial institutions regulated by CBSL.
Copied CBSL