09/10/2026
When it comes to EV charging safety, having an Emergency Stop (E-Stop) button is important , but knowing how and when to use it is equally important.
From our observations with EV charging users, many are still unaware of the E-Stop button’s location and purpose. In an emergency situation, users often rely on contacting the guardhouse first , which may not always be effective, especially in basement parking areas where mobile coverage can be limited.
For JMBs and MCs managing EV charging facilities, here are the key things to know:
🚨 Where is the E-Stop button located?
→ Work with your CPO provider to identify the right E-Stop location. The button should be installed 3–15 metres away from the EV charger according to BOMBA safety requirements.
🚨 When should the E-Stop be activated? →
Activate the E-Stop during emergency situations such as smoke, burning smell, electrical abnormalities, or unsafe charger behaviour to immediately stop power supply.
🚨 Who should be contacted after activation? →
Establish a clear escalation process. Residents should contact the building management/guardhouse, followed by the CPO provider for technical assistance and inspection.
🚨 How should the charger be restored after an emergency stop?
→ Do not restart the charger immediately. The situation should first be assessed and the charger should only be restored after confirming it is safe to operate.
An emergency feature is only effective when people know where it is, when to use it, and what to do next.
And that’s the key takeaway we hope you’ll get from this post.
More info about Time Charge N Go, visit: https://timechargengo.com/