06/04/2018
"Transit ridership fell in 31 of 35 major metropolitan areas in the United States last year. Most losses are tied to reliability issues, with teleworking, a shrinking federal workforce, Uber and Lyft. The biggest lesson: You can’t neglect your transit system for decades, have it be in disrepair and expect people to continue to use it, especially in a day and age when alternatives are so readily available. In Washington D.C. a wholesale redesign of the bus system is considered, with a study 'to examine travel patterns, customer demand, technology opportunities and how to most cost-effectively deliver service to riders'.”
We couldn’t agree more: use your data to define your baseline and to kickstart a customised improvement program.
Ridership fell in 31 of 35 major metropolitan areas, including the top seven serving the majority of U.S. riders.