08/09/2026
Good QA documentation is an investment nobody notices, until they need it.
Tony’s seen both sides of this: contractors who treat documentation as a box to tick, and contractors who treat it as a genuine record that protects everyone involved.
The second group takes longer at the time. It's also the group whose documentation actually holds up when a dispute, defect, or question surfaces well after the project's complete.
That's the entire point of doing it properly the first time.