26/11/2025
Has your builder ever vanished for weeks?
Did your quote balloon into a nightmare bill?
You’re not alone.
The core reasons main contractors let homeowners down:
• They overbook projects, leaving your site running on fumes.
• They push work onto the cheapest sub-contractors with no quality oversight.
• They lack the simple project systems needed to manage a large build.
This isn't just frustrating; it's a huge financial risk.
Before you sign a contract, demand these 4 things:
1. The Communication Promise: Who is your single point of contact, and how often will you receive scheduled updates? (A text response 3 days later is not a system.)
2. Proof of Systems: Ask to see their project management software. If they are running a large build on spreadsheets and sticky notes, walk away.
3. Vetted References: Speak to their last two clients. Ask specifically about problem resolution and communication quality.
4. No "Vague" Lines: The contract must be highly detailed. Cheap, vague estimates are the main cause of massive price gaps later.
PS: Is the MC selling you a cheap price, or selling you a robust, accountable process? The difference is your peace of mind.