Network Tasman

08/05/2026

Customers in the Hira, Cable Bay, Teal Valley and Kokoroa areas are presently being supplied from a generator. We don’t expect any problems with the generator, but please be prepared for possible further power disruptions until we repair the network early in the week commencing Monday 11 May.

07/05/2026

A fallen tree has taken out powerlines feeding a section of Wakapuaka Road, Cable Bay, Teal Valley and Kokoroa. Crews are working on getting a generator up and running this morning to restore supply to most affected properties while the line is repaired. We apologise for the inconvenience this outage will cause.

23/01/2026

We are responding to a fault at one of our substations on Nayland Road, outside Carters. Supply to 19 customers will be off while we make repairs. We apologise for the inconvenience caused.

30/12/2025

Update – 2:50pm Most outages across the network have now been restored. However, customers in Hira, Atawhai and Cable Bay are still without power.
Our line crews are on site repairing damage caused by trees and high winds. We’re aiming to have power restored to these areas by around 4:00pm today (subject to conditions and safe access).
There is also an outage affecting the Springs Junction and Maruia areas. Crews are working to repair this fault as well, which has again been caused by trees and high winds.
Thanks for your patience while we work through this safely.

30/12/2025

⚠️ Weather-related outages.
Wild weather and strong winds are causing power outages across our network. Our crews are out responding, but restoration work can only happen when it’s safe to do so - the wild weather is making this more challenging than usual.
If you’re without power, please check our outage map for updates and report your outage if it’s not already listed.

09/12/2025

Our Vegetation Team surveys the Network regularly, checking for trees and other vegetation that are too close or a risk to the lines.

We send 'cut and trim' (CT) notices to owners where we find any trees growing too close to our power lines. We are required to do this by law under the Electricity (Hazard from Trees) Regulations. If you receive a CT notice, you can choose to have the trees trimmed or felled. The Regulations state that each tree is entitled to one free trim. We keep a record of notices sent to owners, along with a record of any trees that have had a free trim or have been felled.

If your tree is eligible for a free trim, our tree contractor will cut the tree back to a safe distance from the lines. You are then responsible for keeping the tree trimmed so it doesn't grow too close to the power lines again. Any trees notified to you in a CT notice must only be cut by a power lines qualified arborist who is Network Tasman certified. They have the necessary training and specialised insulated equipment required to safely cut trees near live power lines.

Our vegetation surveyors also look for trees that pose a high risk to power lines, such as diseased or damaged trees, broken branches, etc. Owners of these trees will be contacted by our surveyors to discuss their options. If you notice any trees like this, please notify our Vegetation Team.

It is safer and less expensive to keep your trees clear of power lines; see our website for information on the required clearances.

Before you plant anything near power lines, check the size it will reach at maturity and the clearances required by law from power lines. If it is likely to grow close to the lines in the future, we suggest you find an alternative species that won't grow too close.

Our Vegetation Team will be happy to answer any questions you may have on trees and power lines.
Phone: 0800 508 098
Email: [email protected]

03/12/2025

https://www.scoop.co.nz/stories/BU2512/S00003/network-tasman-trust-announces-34-million-distribution-to-local-consumers.htm

Our owners, the Network Tasman Trust, have announced $3.4 million distribution to Local Consumers. Click on the link below for more information.

Network Tasman Trust Chair Gwenny Davis said the distribution reflects the value of community ownership and the Trust’s commitment to returning benefits directly to local consumers.

02/12/2025

If you have come across powerlines that have fallen to the ground, you should:
⚡ Stay well away from them and warn others to stay away too because the ground around the downed lines might be electrified.
📞 Call our fault line on 0800 508 100 to tell us where the downed lines are located.

We will get someone there as quickly as possible to make the lines safe and repair them. The only people who should ever go near downed power lines are our experienced and trained line mechanics. They know the dangers, and they will only approach downed lines if they are sure it's safe to do so.

What to do if a power line comes down on your car?
🚗 Stay in the car.
⚡ Tell anyone who comes near to keep away, too, because the ground around the car might be electrified by the lines.
🚙 Stay in the car until one of our line mechanics tells you it's safe to get out.

There are certain circumstances when staying in the car might not be safe, e.g. if a fire starts in the car.

If it is not safe to stay in the car and you have to get out, you should:
🏃‍➡️ Jump from the open door of the car so that you are not touching the car and the ground at the same time (touching the ground and the car at the same time could give you a potentially fatal electric shock).
🧍 Stay on your feet and either shuffle or hop away from the car, keeping your feet close together until you are at least 10 meters away from the car. This might look a bit strange when you are doing it, but it could save your life because electricity can flow up one leg and down the other if you take a normal-sized step on electrified ground.

23/10/2025

Crews are responding to damaged lines and we aim to get most affected customers back on today. However those presently without power in the Matakitaki Valley area should plan to be without power tonight.

22/10/2025

Transpower have restored supply to all areas, but warn that further outages may occur due to wild weather across the South Island 🌧️

Thank you for your understanding during this mornings power cut.