Butler & Hewitt

Butler & Hewitt For over 35 years, Butler & Hewitt has been a trusted name in Hawke's Bay for installing, servicing, and repairing appliances and heat pumps.

Our commitment to quality and customer satisfaction has earned us a strong reputation and a loyal customer base. We pride ourselves in providing reliable service to our customers, searching for the very best in appliance care. We understand how much of an inconvenience it is to be without your household appliance so we endeavor to reach an efficient outcome for you as soon as possible. Our mission

is to ensure seamless resolution and assistance in all areas. Butler & Hewitt is able to offer this standard of service by having a team of people who are dedicated to looking after our customers. We have experienced technicians on the road, as well as in the workshop, all of who are managed by a knowledgeable parts manager in ensure the best service available. If you think your appliance is on it's last legs and are unsure whether to repair or replace it, just ask us and we can do a quick assessment for you. From there we can facilitate the purchase of a suitable replacement of your choice, which can be delivered and installed by a qualified technician. Our heat pump air conditioning team is lead by a manager who has extensive experience and is able to provide customers with obligation-free quotations on multiple types of domestic and commercial units. Installation is quick and comprehensive after sales service is provided. Our office staff ensures the smooth running of the day-to-day business and are approachable, willing to offer support in any way. When choosing Butler & Hewitt you can be assured of prompt professional service.

It’s usually not out of nowhere.- The fridge running louder than usual.- The dryer taking longer to do the same load.- T...
02/06/2026

It’s usually not out of nowhere.

- The fridge running louder than usual.
- The dryer taking longer to do the same load.
- The heat pump blowing, but not quite heating.

Small things you notice, then ignore. That’s usually the window where it’s an easy fix.

Leave it long enough, and it picks its moment. Catching it early is almost always the better option.

Get it checked before it turns into a bigger job.

06 835 3104 | www.butlerhewitt.co.nz/contact

Ever had a room that feels off, even when the temperature’s right?It’s not always about the heat. Dust, dry air, and wha...
28/05/2026

Ever had a room that feels off, even when the temperature’s right?

It’s not always about the heat. Dust, dry air, and what’s floating around can make a space feel uncomfortable. Panasonic ECONAVI reverse cycle air conditioners don’t just heat and cool. They also help clean the air as they run.

It’s one of those things you don’t think about… until you feel the difference.

Talk to our team about the right setup for your home:

06 835 3104



We’ve been feeling the chill lately. Chances are, you have too.If your heat pump isn’t quite keeping up, or you’ve been ...
21/05/2026

We’ve been feeling the chill lately. Chances are, you have too.

If your heat pump isn’t quite keeping up, or you’ve been meaning to look into one, now’s usually when it starts becoming noticeable.

When you request a quote, we come out and take a proper look at your home or business, and work out what will actually suit the space. Not just what fits, but what will perform properly.

We don't just look at the floor plan; we factor in your ceiling height, window placement, and even local Hawke’s Bay wind patterns to ensure your unit isn't overworking - saving you

money on power bills.

From there, we recommend the right system and handle the installation. Once it’s in, we’re still there if you need servicing or support down the track.

Request a quote today: https://www.butlerhewitt.co.nz/contact

Get in touch with Hawkes Bay's appliance and heat pump specialists.

Happy Mother’s Day 🌸We hope today feels a little easier, a little warmer, and that everything at home is working the way...
09/05/2026

Happy Mother’s Day 🌸

We hope today feels a little easier, a little warmer, and that everything at home is working the way it should.

We also know that for many of our older mums living independently, keeping up with home maintenance can be a bit of a chore. If your mum’s heat pump filters need a clean or her appliances need a safety check before the winter rush, let us help.

Our technicians can pop in to service her units and make sure everything is running safely and efficiently. It’s one less thing for her to worry about and total peace of mind for you.

If we can help out, give us a call or book a check-up online: https://www.butlerhewitt.co.nz/contact

There’s a point where you stop opening the house up in the morning. Slippers on, dressing gown, and the heat pump going ...
29/04/2026

There’s a point where you stop opening the house up in the morning. Slippers on, dressing gown, and the heat pump going first thing.

The air’s cooler, and it doesn’t warm up the same way during the day. Before long, it’s starting to look the same at night.

If your current system isn’t quite doing the job, it might be time for something better. A well-installed Panasonic heat pump makes all the difference. Steady warmth, quiet operation, and a home that feels right from morning through to night.

31 Niven Street, Onekawa, Napier
06 835 3104
butlerhewitt.co.nz

Hot water is one of the biggest energy users in the home. It runs everyday, whether you think about it or not.Panasonic'...
27/04/2026

Hot water is one of the biggest energy users in the home. It runs everyday, whether you think about it or not.

Panasonic's CO2 Hot Water Heat Pump is designed to change that. Lower energy use, quieter operation, and a system built to run efficiently in New Zealand conditions.

- Uses CO2 refrigerant with low environmental impact
- Can reduce hot water energy costs significantly
- Runs quietly in the background
- 7 Year Warranty

We supply Panasonic CO2 Hot Water Heat Pumps here at Butler & Hewitt. If you’re looking at upgrading your hot water system, it’s worth considering. https://www.butlerhewitt.co.nz/contact

Get in touch with Hawkes Bay's appliance and heat pump specialists.

Lest we forget.Honouring those who served and sacrificed.
24/04/2026

Lest we forget.

Honouring those who served and sacrificed.

The clocks have gone back. You notice it straight away, driving home in the dark again and the house cooling down earlie...
22/04/2026

The clocks have gone back. You notice it straight away, driving home in the dark again and the house cooling down earlier than it did a week ago.

If your heating hasn’t been used in a while, now’s a good time to check it’s ready to go.

Call us to book a service or get a quote: 06 835 3104
31 Niven Street, Onekawa, Napier
butlerhewitt.co.nz

Cool mornings. Warm afternoons. Autumn in Hawke’s Bay keeps your heat pump busy.As a Panasonic Elite Dealer, Butler & He...
01/04/2026

Cool mornings. Warm afternoons. Autumn in Hawke’s Bay keeps your heat pump busy.

As a Panasonic Elite Dealer, Butler & Hewitt supply and install Panasonic high wall heat pumps across the region. These systems provide quiet performance,

efficient heating and cooling, and reliable comfort all year round.

From advice through to installation, our local team will make the process straightforward.

Get in touch to find the right Panasonic heat pump for your home.

31 Niven Street, Onekawa, Napier
06 835 3104
butlerhewitt.co.nz

Get in touch with Hawkes Bay's appliance and heat pump specialists.

By now, the heat is no surprise.Long days, warm nights, and homes that struggle to cool down without help.If air conditi...
19/01/2026

By now, the heat is no surprise.

Long days, warm nights, and homes that struggle to cool down without help.

If air conditioning has been on your mind this summer, this is your sign. Getting ahead of the heat means a more comfortable home for the rest of the season, and many summers to come.

Talk to Butler & Hewitt about a cooling solution that works for Hawke’s Bay conditions today.

31 Niven Street, Onekawa, Napier
06 835 3104
butlerhewitt.co.nz

&Hewitt

We are Panasonic Heat Pump and aircon dealers and specialists. Hawke's Bay and Napier air conditioning and heat pump installation.

Address

31 Niven Street
Napier
4110

Opening Hours

Monday 8am - 4:30pm
Tuesday 8am - 4:30pm
Wednesday 8am - 4:30pm
Thursday 8am - 4:30pm
Friday 8am - 4:30pm

Telephone

+6468353104

Alerts

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