07/05/2024
For all the GEMINI users, no matter their country, company profile or job, the support services are promptly provided through our ๐ฆ๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ ๐๐๐ฆ๐ digital platform. All the users can freely address suggestions or request assistance for account and licensing issues. Those using recent software versions, through warranty or Update Subscription, also benefit from Standard Support Services, with guaranteed deadlines for ticket acknowledgment and ticket solving. They get full visibility over issue management, full traceability and access to the organizationโs tickets history. The dedicated and careful assistance provided by our local partners and by our own support team is a significant help for the quality and comfort of our customersโ day-by-day activity using GEMINI technology.