28/05/2026
We don’t just listen - we act
As a large, global company, Alfa Laval work hard to ensure that our employee engagement survey is turned into actionable results.
We see it as a powerful tool for listening, learning, and improving. This year alone, multiple actions have been initiated as a direct result of employees’ thoughts and ideas.
In Kunshan, China, our production site’s engagement score soared by 25 points in our latest survey, because we acted on what our employees shared.
Here’s how we together turned feedback into action:
🤝 Team play: Communication and collaboration were the foundation; everyone worked together to analyse results and identify areas for improvement.
📣 Utilizing all channels: Keeping action plans on track and reminding everyone of our shared commitments required using all available channels.
🗣️ Transparent leadership: Managers addressed concerns openly, explained decisions clearly, and were visible and approachable throughout the process.
🌱 Wellbeing improvements: Making employee preferences dictate air conditioning upgrades, planning of the canteen menu as well as refurbishing offices.
By letting valuable feedback meet direct actions, we create a workplace where everyone can influence the way they work.
