Banza

17/08/2026

rom system chaos to a seamless digital experience 🚀
What if one intuitive portal could replace endless tab-switching, routine requests and paperwork?

That’s what we built with OTP Bank, Україна - a digital ecosystem designed around two key experiences:
🔹 Employee Portal - one workspace for 2,000+ employees, with SSO, centralized tasks and streamlined HR processes.
🔹 Corporate Client Portal - remote onboarding, video verification and lending, with less paperwork and fewer queues.

The impact:
✅ 2 Independent portals. 1 unified framework
✅ Less time spent on internal and external communication
✅ A scalable digital foundation built for complex banking operations
At Banza, we believe great customer experiences start with a strong digital foundation behind the scenes.

👉 Read the full case study: https://banzait.com/resource/otp-bank-corporate-and-employee-portals/
Ready to simplify complexity in your business? Let’s talk.

How OTP Bank built two portals on one framework: a digital workplace for 700+ employees and a 24/7 corporate portal handling up to 1,000 daily requests.

14/08/2026

Our partner Creatio Company has announced exceptional milestone figures, with Quarterly Bookings Reach 255% of Prior-Year Results, alongside the number of $1M+ ARR customers doubling year over year.

Why this matters:
⚡️Enterprises are adopting agentic AI fast, and that is precisely where we help clients apply it to drive real value.
⚡️Legacy CRM replacement is accelerating, as more of our customers explore agile, modern platforms to scale efficiently.
⚡️Creatio Unlimited removes the scaling caps our clients used to hit, unlocking entirely new possibilities for what we can build together.

Congrats to the Creatio Company team, and to the joint customers seeing remarkable results from this momentum!

06/08/2026

Manual renewals, fragmented workflows, delayed follow-ups, and overloaded servicing teams are the silent growth killers in insurance. They slow down momentum and hurt client retention.

Here is what modern automation brings to your brokerage:
🔹 AI-Powered Workflows — Intelligent automation for daily routines
🔹 Automated Renewals & Follow-ups — Never let a policy or lead slip through the cracks
🔹 Producer & Servicing Efficiency — Eliminate busywork so your team can focus on closing and retaining
🔹 Operational Visibility & Forecasting — Clear analytics for smarter, faster decision-making
🔹 Accelerated Client Communication — Deliver the instant service modern clients expect
🔹 Intelligent Task Orchestration — Automatically prioritize what matters most

👉 Learn more and explore the full framework here:
https://banzait.com/industry/health-insurance/

29/07/2026

AI isn't about replacing people. It's about helping them work smarter.
That's exactly what Astana Motors achieved with Banza.

🚀 98% of calls processed automatically
⚖️ 50% less manual work for legal teams
⚡ 70% faster request and email processing
👥 700 sales managers use AI tools every day

By implementing a flexible AI ecosystem, Astana Motors transformed manual, time-consuming processes into intelligent workflows-without vendor lock-in. From call transcription and document analysis to supplier search and CRM automation, AI became a scalable part of everyday operations.
If you're looking to move beyond AI pilots and build AI that delivers measurable business impact, this case is worth reading.
📖 Read the full success story:

Discover how Banza helped Astana Motors integrate AI to optimize workflows, enhance customer experience, and transition toward fully smart operational processes. Explore the technologies, results, and strategic impact on the company’s growth.

22/07/2026

The real value of customer calls isn’t the recording.
It’s the intelligence hidden inside them.
Most companies still rely on manual reviews and random call sampling - while valuable customer insights get lost every day.

🤖 Echo changes that.

Echo is an AI Call Insight Agent that automatically transcribes, analyzes, and structures conversations into real-time business intelligence.

Teams instantly get:

✔️ 98% of calls automatically transcribed & analyzed
✔️ Sentiment and intent detection
✔️ AI-generated summaries and key insights
✔️ Script compliance & risk detection
✔️ Customer behavior insights mapped directly into CRM
✔️ Agent performance and coaching visibility

The result?
Conversations stop being passive data — and start driving smarter operational decisions.

Because modern teams don’t need more call recordings.
They need conversation intelligence.

Find out more at the link below: https://banzait.com/product/call-insight-agent-echo/?utm_source=linkedin&utm_medium=social&utm_campaign=ai_workforce

15/07/2026

What happens when a bank replaces fragmented processes with a unified customer service platform?

The results speak for themselves:
✅ 90% inbound call response rate
⚡ 10-minute chat response time
💬 Zero missed customer messages

Together with Kyrgyzkommerts bank, we built a centralized omnichannel contact center that replaced manual processes, unified customer data, and gave teams complete visibility across every interaction. The result? Faster service, stronger operational control, and a better customer experience across every channel.

If your bank is still struggling with disconnected systems and manual workflows, it might be time to rethink your customer service strategy. Read the full case study:

In a world where speed and accuracy define success, service quality is no longer optional. Kyrgyzkommertsbank set out not just to improve customer service, but to redefine it—by building a unique, centralized contact center that unifies all communication channels and delivers fast, personalized su...

08/07/2026

Great partnerships are measured by real business impact.🙌
We're proud to see our collaboration with Kyrgyzkommertsbank delivering tangible results: streamlined operations, stronger operational control, faster customer service, and a consistently better customer experience.

A huge thank you to Yuliya Zavazieva and the entire team at Kyrgyzkommertsbank for your trust and partnership. And congratulations to Irena Stepanova and the Banza team on another successful digital transformation journey. 🚀
Together, we're proving that the right technology can transform the way businesses serve their customers.

01/07/2026

🚀 Is your business ready for the next leap in AI-driven growth?

The way companies operate is changing faster than ever. On July 15, join our partner Creatio Company for the Creatio 10x Digital Release Event and discover how AI-native technology is redefining business productivity and innovation.

Here's what you'll discover:

✨How to build AI-powered workflows that multiply team productivity
🤖 How to create, manage, and scale AI agents with Creatio AI Studio
⚙️ How to develop AI agents using natural language prompts or your preferred coding tools
📈 Real-world use cases, customer success stories, and live demonstrations

AI is no longer just a vision for the future - it's a powerful competitive advantage. Businesses that embrace AI today are unlocking greater efficiency, agility, and innovation.

🌟 Take your business beyond traditional automation with Creatio 10x

👉 Save your spot

Join us online on July 15 to see how Creatio 10x unifies AI agents, CRM and no-code to help enterprises move faster — with governance, scale, and unlimited growth.

16/06/2026

🥋 Banza - Black Belt Creatio Partner. Mission Accomplished!
We’ve reached the absolute tier of expertise in the global community. This prestigious award was officially presented to us on stage at NCD Orlando!
In martial arts, a black belt represents mastery and discipline. For us, it’s the result of rigorous training and advanced certifications.
🛠 The Team Behind the Milestone
This status belongs to our brilliant team, who successfully locked in the highest level of expertise:
No-Code Creators ⚡️
Software Developers 💻
Creatio.ai & AI Experts 🤖
Sales Specialists 💼
Solution Consultants 💡
Project Managers ⚙️

🌟 What this means for our clients:
More than just a badge, it proves that when you trust Banza, you partner with top-tier global experts capable of driving flawless digital transformations.
Thank you for choosing us to steer your business evolution. Anatolii Troshyn, Aleksandr Shvets, Victoria Omelchenko, Ivan Klova, @ Kiper, Creatio Company
🚀 Black Belt achieved. Onward to bigger projects, greater innovation, and next-level milestones!