Bear Country Forklift

10/31/2025

Happy Halloween 👻🥳.

10/30/2025

It truly is nice to every once in a while hear this.
******************************************************

SEAL IS PERFECT, GREAT JOB ON DEALING WITH MY BULL S===. THIS IS WHY I LIKE WORKING WITH YOU.

YOU TAKE MY WRONG DISCRIPTION, LACK OF INFORMATION, AND GET WHAT WE ALWAYS NEED.



Thank you



Bud Farrington



Portland Implement Inc

20 State Highway 33

Cashton, WI 54619

08/29/2025

We look up and sell parts and safety accessories for forklifts , sweeper scrubbers, manlifts, burden carriers and a whole lot more. We also offer reman products, Good take off salvage parts and hard to find parts. We direct ship for quicker service.

07/10/2025

CUSTOMER SERVICE AND CUTTING COST

* YOU WON'T GET THE BEST PRODUCT SUPPORT WITH THE CHEAPEST PRICES

Which is more important to your business: Price or service for your customers?
In one sense it’s a trick question since for most businesses price and service are both important, but in another sense, it is a central question of business strategy. Do you emphasize low price at the expense of customer service options? Or do you keep service levels high at the expense of higher prices?

It’s a continuum and where you want to fall depends on your circumstances, but in general it’s better to trend toward the service end of the spectrum.

The reason is simple, if counter intuitive. Within broad limits, price is not usually the determining factor in customer purchase decisions. Studies have shown that within a broad range – say 10-15 percent – customers won’t switch because of a lower price. However studies also show that as much as three-quarters of the customers who do switch do so because of inadequate service.

In other words, people talk about prices, but when it comes to making a decision on where to buy, service is more important if price is close.

Now obviously, major price differences can make a difference in buying behavior, but at the margin customers are more sensitive to service than they are to price.

This is a critical factor in setting prices and policies. In most businesses service trumps price unless you can offer a major difference in price. The exceptions are highly undifferentiated items bought in bulk, such as industrial chemicals or gasoline.

This is a good-news bad-news situation for most businesses. It means that you don’t have to strive to have the absolute lowest prices, but it also means that you can’t slack off on service. If your customer service slips, so does your customer loyalty, no matter what your price.

Of course cutting costs doesn’t always come at the expense of service. Where you can reduce costs without affecting customer service, then that’s probably the way to go. But if a proposed cost reduction comes at the expense of serving the customers you need to think twice about it.

Cutting costs at any price is sometimes known as “the bean-counter’s fallacy” . This is the notion that price matters above all else and you should always strive for a lower price, even at the expense of service.

One of the reasons this fallacy persists is that customers who are dissatisfied with your service typically don’t complain. They simply take their business elsewhere. This masks the effect of reduced service in the name of cost-cutting and without some fairly sophisticated CRM analytical tools it can be hard to see what’s happening.

This is further complicated because when customers do complain, they often don’t complain about what is actually bothering them. Indeed, many customers won’t be able to say precisely what has turned them off about your business. They are likely to complain about something they consider more “consequential” instead. Ironically, one of the most common surrogate complaints is likely to be high price.

The signs of poor customer service are the diminution of repeat customers and a shortened customer life cycle. This takes some detective work to determine, but the consequences are immediate. Cost of sales goes up because each new customer you have to recruit costs more than keeping an old customer.

A vital part of any cost cutting effort is to look at it from the customer’s standpoint and see what effect the proposed cut is likely to have on your customers and their perception of your business. In effect, cost cutting, properly done, is a balancing act between reducing cost and reducing service. Failure to maintain a proper balance will almost certainly cost you customers.

We look up and sell parts and safety accessories for forklifts , sweeper scrubbers, manlifts, burden carriers and a whole lot more. We also offer reman products, Good take off salvage parts and hard to find parts. We direct ship for quicker service.

07/03/2025

🎇 Happy 4th of July 🎇

We look up and sell parts and safety accessories for forklifts , sweeper scrubbers, manlifts, burden carriers and a whole lot more. We also offer reman products, Good take off salvage parts and hard to find parts. We direct ship for quicker service.

06/10/2025

Today June 10th 2025 Is

* National Forklift Safety Day *

For Forklift Operators: 6 Habits That Keep You—and Your Team—Safe

Whether you’re moving pallets in a distribution center or loading trucks at the dock, the best operators know that safe practices are productive practices.

Start Every Shift with a Safety Inspection: Walk around your forklift. Check tires, forks, brakes, fluids, seatbelts, and horn before operating. Use a standardized checklist to stay consistent.

Know Your Load Capacity: Avoid tipping hazards and equipment strain. Stay within limits, center your load, and stack evenly for safe transport.

Drive with Caution and Intent: Follow posted speed limits, use turn signals, and keep a safe distance. Slow down when cornering or navigating tight spaces.

Maintain Clear Visibility: Never operate with obstructed views. Use mirrors, back-up alarms, and spotters when necessary—especially in high-traffic zones.

Eliminate Distractions: Phones, earbuds, or side conversations can lead to serious accidents. Stay alert and focused on the task at hand.

Report Hazards Immediately: If you see a spill, damaged rack, or obstruction—report it. Don’t assume someone else will. A safe environment depends on your voice.

Operator takeaway: Practicing these habits daily helps build a workplace where safety isn’t just a rule—it’s a shared value that protects everyone.

04/20/2025

Hope everyone has a blessed and amazing Easter ✝️🐰

04/06/2025

WE ARE NOT JUST A SUPPLIER OF FORKLIFT PARTS, AERIAL PARTS, SWEEPER SCRUBBER PARTS, SAFETY EQUIPMENT AND BURDEN CARRIER PARTS.
*WE GET INTO HUNDREDS OF OTHER THINGS, INCLUDING MANY HARD TO FIND PARTS, SALVAGE PARTS, CONSTRUCTION PARTS, SKID STEER PARTS AND TO MANY OTHER THINGS TO MENTION. OFFERING PARTS LOOK UP, WITH QUICK AND FRIENDLY SERVICE BEING FIRST AND FOREMOST.
WE ALSO DIRECT SHIP ACROSS THE MIDWEST ALSO

We look up and sell parts and safety accessories for forklifts , sweeper scrubbers, manlifts, burden carriers and a whole lot more. We also offer reman products, Good take off salvage parts and hard to find parts. We direct ship for quicker service.

03/10/2025

Get a hold of us for all your parts needs plus a whole lot more. 🚜

We look up and sell parts and safety accessories for forklifts , sweeper scrubbers, manlifts, burden carriers and a whole lot more. We also offer reman products, Good take off salvage parts and hard to find parts. We direct ship for quicker service.

03/05/2025

* Improve Forklift Performance with These Spring Maintenance Tips

Our homes aren’t the only ones in need of spring maintenance! As we prepare ourselves for longer and warmer days ahead, we must also prepare our forklifts.

Without the proper forklift care and maintenance, your machine can malfunction. Not only will this make for costly repairs, but it will also prevent your workers from reaching their full potential. However, there's no need to worry with our forklift maintenance guide!

As every season requires a different type of forklift maintenance, here are some forklift care tips to ensure tiptop shape for spring!

What To Do
Clean Regularly and Thoroughly. The moisture, pollen, and changing temperatures that come with this new season are the top culprits on our forklift spring maintenance guide! To offset build-up, wipe away any blockages you observe. To prevent further problems, practice forklift maintenance by regularly cleaning your forklifts and checking for damages.

Conduct Forklift Maintenance. Forklift care is servicing your vehicle each quarter, regardless of whether you're taking your forklift in or conducting the spring maintenance yourself. This is the easiest way to see if you need to replace your machine and gives you an overall idea on how your forklift is running.

Fix Mechanical Issues Right Away. Spring maintenance may introduce many issues to you that developed the previous season, which you will need to address immediately. While you might consider a malfunction small, it can be the sign of something much more serious and costly. Ignoring problems puts your forklift at a greater chance to malfunction, which puts both you and those around you in danger.

Internal and External Inspections. Winter conditions can impact your forklift just as they can impact your car. In fact, most operators experience increased forklift breakdowns during spring. To combat this, perform full inspections for forklift spring maintenance and check the engine, battery, tires, and even the hoses, for leaks.

Parts to Check

Brakes. Ensure rust and wear, which are most common in spring, aren't on your brake pads. Test for proper responsiveness and functioning. When it's time for forklift spring maintenance

Engine. The engine needs to be examined, particularly the engine belt and fan. The belt works to distribute engine coolant and the fan works to disperse surface heat, preventing the equipment from overheating in spring's higher temperatures. Check for damage resulting from heat, cracking, or wear that could lead to aging and drying out.

Fluid Levels. The budding heat can heavily impact your vehicle, which is why forklift spring maintenance is essential for your fluid levels. Pay close attention to brake fluid, engine coolant, and transmission fluid to increase vehicle lifetime and disperse heat.

Forks. Inspect your fork for signs of physical damage, such as cracks or bending. It is also necessary to examine the thickness and height of the forks, as heavy loads can warp them considerably. If your forks are already bent

Loose Fittings. Loose fittings, or loose connections, must be checked to prevent leaks, unnecessary vibration, and ineffective functioning of mechanisms. Parts that require special attention include the air systems, steering wheel, and all hardware, wiring, and hoses. If these parts require fixing, minor adjustments or tightening is generally sufficient.

Lubrication. Elements that are exposed to spring heat and friction require lubrication to prevent damage and further wear. Check your bushings, bearings, and chains frequently.

Seatbelt. As it protects the driver from injury, the seatbelt is the most important safety feature on your forklift. Therefore, a big part of your forklift care is ensuring your seatbelt is functioning safely by testing its responsiveness and checking for physical wear.

Tires. The spring presents many new textures and temperatures for your industrial forklift truck. Correct pressure and satisfactory condition is the goal when it comes to your tires. If your tires exhibit holes, excessive wear, or other visible damage

02/03/2025