Marketplace Risk

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Marketplace Risk

Every marketplace has risk. Identifying and mitigating that risk is critical to success.

Upcoming events: Sharing Economy Global Summit (London, UK) April 21-22, 2021; Sharing Economy Nordic Summit (Stockholm, Sweden) May 25-26, 2021; and Marketplace Risk Management Conference (San Francisco, CA) September 2021. Be sure to check out over 100 hours of free content through our Masters Program and Webinar Series at www.marketplacerisk.com.

09/23/2026

New York, you were incredible. ❤️

SOLD OUT! 🎉 Another Marketplace Risk New York Conference presented by Incognia & LegitScript is in the books, and we’re leaving with a lot to be grateful for.

To all of our sponsors and solution providers, thank you for your continued trust and for bringing your expertise, ideas, and energy into the room.

To our speakers, thank you for sharing the knowledge, real-world experiences, challenges, and honest conversations that make this community so valuable. The best conversations are the ones that continue long after the session ends.

And to our attendees, thank you for showing up ready to learn, connect, challenge ideas, share experiences, and build relationships. You are what makes these events what they are.

Thank you for joining us in New York for another year. 🗽❤️

But we’re not done yet.

🇧🇷 São Paulo is next, and London is still to come!

If you haven’t joined us yet this year, there’s still time to be part of the global digital platform community.

👉 Register for São Paulo links in bio

See you in São Paulo 👋

06/23/2026

🌟 Last week, the Marketplace Risk team had the privilege of visiting TikTok’s Transparency and Accountability Center (TAC) in Singapore.

As an organization dedicated to advancing trust & safety, legal compliance, and risk management across digital platforms, opportunities like this provide invaluable insight into how leading technology companies are addressing some of the industry’s most complex challenges.

At Marketplace Risk, we believe that trust and accountability are foundational to the future of digital platforms. The more opportunities we have to learn from industry leaders and facilitate these conversations within our global community, the stronger our ecosystem becomes.

A sincere thank you to the entire TikTok team for the invitation, warm hospitality, and thoughtful discussions!

More to come!😉🤫🤫

06/19/2026

🇸🇬 What an incredible evening in Singapore!

We brought together leaders and professionals from across the digital platform ecosystem for our first-ever Singapore meetup — an evening filled with meaningful conversations, new connections, and fresh ideas around the future of digital trust.

A huge thank you to everyone who joined us, and to our presenters LegitScript and Concentrix for helping make this gathering a success. 🙌

The energy and engagement throughout the night reminded us how valuable it is to bring our community together — both online and in person.

📸 Swipe to see some highlights from the event!

✨ This is only the beginning. We can’t wait for what’s next!

06/09/2026

Tomorrow🚨

🌍 Stopping the Bots: SMS Pumping, Human Assurance, and the New Standard for Marketplace Trust

🎤 Speakers:
- Daniel Killmer, SVP, Head of Product Growth, Prove
- Elena Michaeli, Trust & Risk Innovation Architect, Stealth Mode

In digital marketplaces, verifying human activity has never been more critical. SMS pumping is emerging as a costly and often overlooked fraud vector, driving up OTP spend through automated abuse while synthetic identities and bot-driven fraud continue to undermine platform trust.

The challenge isn’t a lack of fraud tools — it’s a lack of identity context. Many bot management solutions focus on network and behavioral signals but lack the identity intelligence needed to determine whether there’s a legitimate person behind the interaction.

Prove Bot Detection adds an identity-centric layer of defense by evaluating the validity, reputation, and history of the phone number being used. This helps organizations identify trusted users more accurately and stop automated abuse before costs are incurred.

🔎 What to Expect:
- How SMS pumping and OTP abuse impact marketplace costs and operations
- Why identity-backed human assurance is becoming essential to fraud prevention
- Ways identity intelligence can strengthen existing bot mitigation strategies
- Frameworks for distinguishing human vs. non-human activity across onboarding, authentication, and transactions
- Perspectives from Prove and Marketplace Risk on building safer, human-first digital platforms

🗓️ Date: Wednesday, June 10
⏰ Time: 10:00 AM PT

👉 Register now to secure your spot! https://us06web.zoom.us/webinar/register/9417798150907/WN_RCMiUl-VR1Cz3TYGJzkxhA

06/01/2026

🚨 Singapore, we’re finally here.

For the first time ever, Marketplace Risk, presented by LegitScript & Concentrix, is landing in Singapore with an exclusive meetup focused on the biggest challenges shaping digital platforms today.

A night of networking and conversation with industry professionals!

📍 June 18, 2026 | Singapore
🎟️ RSVP now → Link in bio

05/21/2026

✨ MRMC26 was one for the books. ✨

The MRMC26, presented by Incognia and LegitScript, brought together an incredible community in San Francisco. 🌉

A huge THANK YOU to every sponsor, every member of our Advisory Board, every speaker, and every attendee who helped make this year’s conference so special. Your ideas, energy, and collaboration are what make the Marketplace Risk community unlike any other. 🙌

Swipe through to relive some memorable moments from MRMC26 📸➡️

And we’re not done yet…
Next stop: New York. 🗽

Our upcoming conferences in New York, São Paulo, and London are coming up soon — and there’s still time to be part of the conversation.

🔗 Links in bio

03/27/2026

🔐 What does it actually take to stay ahead of Trust & Safety risks in 2026?

According to the latest report from WebPurify, an IntouchCX company, it’s not about reacting faster—it’s about rethinking how platforms are built from the ground up.

We want to highlight the conclusion from Max Pinnau, our Director of Operations at Marketplace Risk: “Based on what we’re seeing at Marketplace Risk in the past months, the biggest shift in 2026 will be the full integration of Trust & Safety, Anti-Fraud, and Identity systems. When a fraudster can generate 10,000 synthetic identities in minutes, content moderation alone isn’t enough. You have to secure the Identity Infrastructure itself. Trust is shifting from asking, ‘Is this post bad?’ to ‘Is this actor real and accountable?”

This is where the industry is heading: moving beyond isolated solutions and toward connected, system-level risk management.

Curious what else is coming? The report breaks it down into 12 practical actions every platform team should be thinking about right now.

👉 Definitely worth a read here: https://www.webpurify.com/resources/actions-to-stay-ahead-of-emerging-trust-safety-risks/

03/03/2026

What a way to welcome 2026! 💥

Kicking it off this year with the second edition of the Marketplace Risk Austin Conference! 🚀

Huge thank you to our Presenting Sponsors, Incognia and G2 Risk Solutions — your trust and support helped bring this vision to life in such a powerful way.

To all our sponsors and speakers: thank you for making this community stronger with your insights, expertise, and unforgettable sessions.

And to everyone who joined us in Austin — connecting, exchanging ideas, learning from each other (and sharing a few laughs along the way) is what this is all about. ✨

And this is only the beginning 👀

🛫 Next stop: San Francisco!

Don’t miss your chance to be part of it! 👉 Join us via the link in bio

See you there 👋🏼👋🏼👋🏼

02/25/2026

What a way to kick things off ✨

Last night at the Marketplace Risk Welcome Reception, hosted by Incognia, the energy was exactly what this community is about — great conversations, new connections, and familiar faces all in one room 🤝

And this was just the beginning…

Today, February 25, we officially open the second edition of the Marketplace Risk Austin Conference! 🚀

Austin, we’re just getting started.

02/12/2026

🚨 MRATX26 Program Book is here! 🚨

Get ready for Marketplace Risk Austin 2026 — Feb 25 in Austin, TX, powered by G2 Risk Solutions & Incognia.

📖 Your guide to:
✨ ~60 world-class speakers
✨ 30+ cutting-edge sessions
✨ Unmatched networking

🙌 Learn from top innovators & bring actionable strategies back to your team.

📥 Download the Program Book & check the lineup via link in bio!

🎟️ Register today & save your spot at the world’s largest digital platform conference!

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Website

http://www.marketplacerisk.com/

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