09/02/2026
🚨HVAC Office Secretary🚨 — Full Time Position
•Job Description•
-We are looking for a dependable, organized, and friendly team member to help keep our HVAC office running smoothly. This person will often be the first point of contact for customers and will help coordinate communication between customers, technicians, and management.
•Main Responsibilities•
-Answer phone calls and respond professionally to customers
-Schedule service calls, maintenance visits, and estimates
-Collect accurate customer, equipment, and service information
-Dispatch technicians and communicate schedule changes
-Enter customer information, invoices, and payments into office software
-Maintain organized electronic and paper records
-Follow up with customers regarding appointments and completed work
-Assist with warranty registrations, permits, and equipment documentation
-Order office supplies and assist with basic inventory records
-Help prepare timesheets, payroll information, and other reports
-Keep the front office clean, organized, and welcoming
-Perform other administrative duties as needed
•Qualifications•
-Dependable, punctual, and able to maintain confidentiality
-Friendly and professional communication skills
-Strong organization and attention to detail
-Comfortable using computers, email, and office software
-Able to handle multiple priorities in a fast-paced environment
-Previous office or customer-service experience preferred
-HVAC or service-company experience is helpful but not required
•Benefits•
-Pay $18-$22/hr depending on experience
-Retirement plan with company match
-Health Insurance
-Disability Insurance
-Life Insurance
-Paid Holidays
-Paid Time Off
⚠️Ideal Candidate⚠️
The ideal candidate is motivated, goal-oriented, and driven to succeed. We need someone who is highly organized but also creative—someone who brings fresh ideas, looks for ways to improve our daily operations, and helps turn business goals into measurable results. This person should take initiative, follow through on responsibilities, stay calm during busy periods, and communicate clearly with customers, technicians, and management. The right candidate will take pride in their work and be eager to contribute to the continued growth and success of Supreme Heating & Cooling.
