05/07/2026
In the high-performance coatings world, “technical service” is often just a phone number on a bucket. For Jay Whitaker, it’s an investigation.
With more than 40 years of experience, Jay doesn’t just troubleshoot floor failures, he digs into them. Whether using a Bluetooth microscope to identify microscopic contamination or helping an applicator work through a complex amine blush issue, his focus is always the same: helping the person behind the trowel succeed.
Jay believes the best learning comes from working through challenges, not avoiding them. By helping applicators understand the “why” behind a problem, he helps protect their reputation, their work, and their business.
But if you ask Jay what drives him most, he won’t start with chemistry. He’ll talk about family. As a devoted husband, father of three, and proud grandfather, Jay brings that same loyalty and care to every job site and customer relationship.
“When people see that you care about what they’re doing, you start to build a relationship,” says Jay. “We are your partner. We want you to be successful.”
Technical expertise matters. So does having a partner invested in your success.
