With 33 years of experience in the heating and air conditioning industry, Tom Kavounas saw the need for a company of superb quality that focused on the customer’s needs rather than on budget pricing. The response from local architects and builders was overwhelmingly supportive. Four of his customers were so convinced of his vision that they provided start-up financing, a line of credit and plenty
of encouragement for Tom to start Albemarle Heating & Air. The business operated from a one bay garage with 5 people and two old trucks. Quite often Tom would be heard saying, “I don’t want to be the biggest, I just want to be the best!” The first year results were encouraging as sales revenue was more than double the projections. It was very evident that people really wanted their work done the right way. The company, with its unique customer focus, grew faster than ever anticipated. Word spread from happy clients who were finally comfortable in their homes and buildings. Today the Albemarle Heating & Air team is comprised of over 80 individuals with some of the best training and experience of any company in the country. The management team members have a combined total of over 100 years of industry experience. The service department maintains several thousand Energy Saving Agreements with the number of units serviced each year in excess of 8,000. Our primary market area is a 30 mile radius of Charlottesville, although we have clients in other parts of Virginia and in North Carolina. Albemarle Heating & Air specializes in service, retail and replacement of residential and commercial installations. Our customers have the benefit of our new construction and light commercial design-build department, staffed by highly skilled engineers. Over the past 5 years IAQ studies, energy audits, moisture control and building science investigations has been developed as additional core competencies. As the company has expanded, our culture and focus have remained unchanged …. quality, service and customer satisfaction are our number one priority.
