08/18/2026
Congratulations to John Morris as he begins his new role as President and CEO of the Better Business Bureau - Dayton, OH!
BBB has long played an important role in strengthening trust between local businesses and the home owners we serve. We’re excited to welcome John into this leadership role and look forward to seeing BBB continue building on that mission throughout the Greater Dayton region.
Congratulations, John, and welcome to the BBB!
The Better Business Bureau serving Greater Dayton Board of Directors has named John Morris as the organization's new president and chief executive officer. Morris officially begins his new role on August 17, bringing decades of executive leadership experience across the business, nonprofit, education and public sectors.
Maha Kashani, chairman of the BBB Board of Directors and senior commercial and industrial sales manager for IGS Energy, said, “Following the legacy of the late John North, our BBB was incredibly fortunate to have Christy Mauch’s steady leadership guiding us through a challenging year of transition. Her care and dedication provided stability when we needed it most, and we are deeply grateful for all she has done for our organization.”
Maha Kashani, continues, “John Morris now takes the torch at a truly pivotal moment for the BBB and the marketplace we serve. While technology will continue to reshape how businesses and consumers connect, the values that earn trust remain timeless. We are excited for John to lead our organization into its next chapter, ensuring trust and integrity remain at the heart of the Greater Dayton business community.”
John Morris joins BBB after serving as executive director of organizational development for United Group Services, an industrial construction company, where he helped strengthen organizational strategy and leadership development.
Prior to joining United Group Services, Morris served for 14 years as president and chief executive officer of the Associated Builders & Contractors/Home Builders Association. Throughout his career, he has led organizations focused on workforce development, business advocacy and community engagement. His extensive leadership background also includes serving as chief operating officer and professor of economics at the University of Cincinnati, as well as a high school principal and chief operations manager for Cincinnati Public Schools.
Beyond his professional roles, Morris has served as an elected official, a member of the Miami Valley Regional Planning Commission and on the Cincinnati Chamber of Commerce's Diverse by Design Committee. His leadership and community impact have earned him numerous recognitions, including being named a "Super Achiever in Business" by the Cincinnati Business Courier and being recognized as a Dayton Business Journal 40 Under 40 honoree.
John Morris said, “It is an honor to have been selected to be the next leader of BBB, Greater Dayton. I look forward to getting to work and building on John North's legacy, establishing trust and integrity in the marketplace, helping consumers connect with the region's best businesses. In an era when seemingly anyone can say anything online, people simply don't know whom or what to trust. Having a local organization like BBB actively working to recognize those truly committed to quality products and services is more important than ever.”
As president and CEO, John Morris will lead BBB, Greater Dayton in its mission to advance marketplace trust by supporting ethical businesses, empowering consumers and strengthening the local business community through education, accreditation and dispute resolution.
